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CoE Training

Total questions: 24

Worksheet time: 13mins

Name
Class
Date
1.

Overview:

What can you get from PrIME CoE?

a)

PMC's (Process flows)

b)

Configuration Audit Tool

c)

Site Profile Dashboard

d)

All the answers are correct

2.

Overview:

Which teams provide inputs to CoE?

[select all that apply]

a)

Live Sites resources ( such as BPO and KUs)

b)

Service Operations

c)

PrIME Product Team

d)

Project resources (such as BPX and Solution Experts)

3.

Overview:

Why was PrIME CoE team created?

a)

To act as engine and base for operational

sustainability

b)

To control production process

c)

To create work instructions

d)

To track all the configuration changes

4.

Standard Configuration Library:

Which are the blocks included within the Standard Configuration Library?

[select all that apply]

a)

PrIME RL41 PnG Standard Configuration

Catalogue

b)

PrIME Configuration Tools

c)

PrIME Configuration Handbooks

d)

PrIME Configuration Cookbooks

5.

Standard Configuration Library:

How is the version control managed for the Configuration Library?

a)

On going, upon configuration RFC approval

b)

Monthly with every Design Review

c)

Quarterly with every Wave Rollout

Deployment

6.

Standard Configuration Library:

Which of the following sentences is correct ?

a)

Catalogue and Cookbooks contain defaulted configurations and Handbooks setting required to active certain features

b)

Cookbooks and Handbooks collect best practices and knowledge organized on features

c)

All handbooks are owned by CoE

7.

Standard Configuration Deployment Request:

What is the Standard Configuration Deployment Process?

a)

Standard Configuration Deployment is the process to deploy MANDATORY configuration changes in an automatic controlled way

b)

Standard Configuration Deployment is the process to deploy configuration changes to LIVE sites in an automatic controlled way

c)

Standard Configuration Deployment is the process to deploy standard configuration to SITES and PROJECTS, in an automated and controlled way

d)

Standard Configuration Deployment is the process to deploy standard configuration to PROJECTS, in an automated and controlled way

8.

Standard Configuration Deployment Request:

Which change groups can you find in the SCDR Portfolio?

a)

Template, Baseline, Exceptional and Master Data Changes

b)

Baseline and Activation Changes

c)

Exceptional and Template Changes

d)

Base and Activation Changes

9.

Standard Configuration Deployment Request:

When is it needed to trigger an SCDR?

[select all that apply]

a)

2 weeks prior any SIT/BAT or NNIT

b)

When a site needs a specific configuration

c)

When any rollout is to be deployed

10.

Blue Printing for Solution Experts:

What is the first step in the phase of the Blue Printing?

a)

Configuration Tracker

b)

Site Configuration Model

c)

Discuss required business processes and find differences vs standard processes

d)

PE Choices

11.

Blue Printing for Solution Experts:

Who is the owner of the following deliverables?

a)

BPO for PE Choices

Solution Expert for Site Configuration Model

WHS BPX for SAT Template

b)

WHS BPX for PE Choices

Solution Expert for Site Configuration Model

Solution Expert for SAT Template

c)

PE BPX for PE Choices

Solution Expert for Site Configuration Model

WHS BPX for SAT Template

12.

Blue Printing for Solution Experts:

Which of the following statements are correct?

[select all that apply]

a)

Configuration Audit results and Site Configuration Model should be reviewed at the Blue Printing stage for every project

b)

Site Configuration Model should be ready before SIT starts

c)

Configuration RFCs can be submitted in the

Blue Printing stage

d)

SAT Template includes the storage strategies

13.

Design Review:

Which of the following sentences is correct ?

a)

Design Review is a extended solution review focused on work processes and PrIME configuration to drive operational excellence

b)

Design Review is the review for finding configuration deviations to collect Configuration RFC

c)

Design Review is a meeting to review project status and ensure best practices are followed

14.

Design Review:

Who is accountable to trigger and drive Design Reviews?

a)

BPX, guided by Solution Expert

b)

BPO, guided by BPX

c)

PM, supported by Solution Expert and BPX

d)

Solution Expert and Technical Lead

15.

Design Review:

Which are the show stoppers for CoE signoff at DR5?

[select all that apply]

a)

Jobs failing

b)

Not allowed Configuration (rejected or not yet CoE accepted Configuration RFC)

c)

BPO not trained on CoE processes

d)

Tables containing more than one million records

e)

Inventory in Problem Area

16.

Configuration CFG:

How is the process flow for a CFG-RFC?

a)

Submit request, deliver the change, CoE review

b)

Submit request, CoE review, deliver the change, document it in the PrIME Configuration Handbook Optional

Features

c)

Submit request, CoE review and decision making, deliver the change

17.

Configuration CFG:

What can be delivered for approved CFG-RFC?

[select all that apply]

a)

Automated installation for Configuration Changes

b)

Recommendations on when or where to deploy certain Configuration Changes

c)

Updated Standard Configuration Library

d)

Updated Configuration Audit Tool

18.

Configuration CFG:

When is it needed to raise a Configuration RFC?

[select all that apply]

a)

When site / project needs to apply a not allowed configuration

b)

When site / project created a work around for bug

c)

When configurations can be automated for new features / solutions

d)

When site / project needs PrIME to behave differently ( new defaults, further validations ...)

19.

Site Profile Dashboard:

What is the Site Profile Dashboard?

a)

New Quickbase application to collect and share relevant data related to each PrIME site.

b)

Monthly report to share site configuration scores

c)

Dashboard to get operational metrics from sites

d)

All above

20.

Site Profile Dashboard:

Who is maintaining the Site Profile Dashboard?

a)

Site section can be maintained by anyone, rest only CoE

b)

Only CoE

c)

Platform managers

d)

Service Operations

21.

Site Profile Dashboard:

Where can you find which sites have a certain feature activated?

a)

Site Configuration Model

b)

Design Review

c)

Site Profile Dashboard

d)

Optional Features Handbook

22.

Teams Owners Roles and Expectations:

Which are the roles and expectations for solution experts?

[select all that apply]

a)

Deliver the Site Configuration Model as per Blue Printing standard

b)

Raise Configuration RFC when needed

c)

Create and Maintain Handbook

d)

Maintain Process and Configuration Change log

e)

Design Review and Signoff

23.

Teams Owners Roles and Expectations:

Which are the roles and expectations for PM's?

[select all that apply]

a)

Deliver the Site Configuration Model as per Blue Printing standard

b)

Request SCDR

c)

Create and Maintain Handbook

d)

Request and deliver successful Design Review

e)

Approve CFG-RFCs

24.

Teams Owners Roles and Expectations:

Who are contributors to CoE deliverables?

[select all that apply]

a)

PrIME Product Team and BY Solution Architect

b)

Service Operations

c)

Solution Application Managers

d)

Business Process Experts

e)

Global QA Experts