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Soalan Pre & Post Test ISO 9001-2015

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

The international standard that specifies requirements for a quality management system is?

a)

ISO 45001:2018

b)

ISO 9001:2015

c)

ISO 14001:2015

d)

ISO 22000:2018

2.

To meet customer requirements and to exceed their expectations is under what principle?

a)

Engagement of people

b)

Relationship management

c)

Leadership

d)

Customer Focus

3.

PDCA stands for plan, do, ______, and act.

a)

care

b)

check

c)

control

d)

charm

4.

Relevant risks and opportunities must not be addressed by the organization.

a)

True

b)

False

5.

Which of the following verbs indicates a requirements to the ISO 9001:2015 standard?

a)

may

b)

shall

c)

should

d)

can

6.

Which one of the following statements are true

a)

TQM = Plan act do record

b)

TQM is for management only

c)

TQM is a culture of improvement

d)

TQM is = to SMART

7.

Which statement is true of Total Quality Management (TQM)

a)

Plan, do, check, submit

b)

Record sales figures

c)

Improvement by feedback

d)

Improve share prices

8.

What’s good about implementing a quality system

a)

To esablish a name in industry

b)

To ensure a product is fit for purpose

c)

To ensure aircraft fly better

d)

To reduce unnecessary waste

9.

What is non value added activities

a)

Activities that add value to a product

b)

Silver plating

c)

Quality inspection, product reviewing

d)

Waste management

10.

Which common ISO word is spelt correctly

a)

Analysis

b)

Evaluuation

c)

Conkludes

d)

Transpotation