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Chapter 9: Supply Chain Management

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Today, SCM systems focus on extending beyond an organization’s four walls to influence:

a)

A. Suppliers

b)

B. Suppliers’ supplier

c)

C. Customers’ customer

d)

D. All of the above

2.

Which of the following is not one of the three main links in the supply chain?

a)

A. Materials flow from suppliers and their “downstream” suppliers at all levels

b)

B. Transformation of materials into semifinished and finished products – the organization’s own production processes

c)

C. Distribution of products to customers and their “downstream” customers at all levels

d)

D. None of the above

3.

Which of the following is not one of the five basic components of supply chain management?

a)

A. Plan

b)

B. Source

c)

C. Cost

d)

D. Deliver

4.

What is it called when distorted product demand information passes from one entity to the next throughout the supply chain?

a)

A. Bullwhip effect

b)

B. Demand planning software

c)

C. Supply chain planning software

d)

D. Supply chain execution software

5.

Which of the following automates the different steps and stages of the supply chain?

a)

A. Bullwhip effect

b)

B. Demand planning software

c)

C. Supply chain planning software

d)

D. Supply chain execution software

6.

What is the ability to view all areas up and down the supply chain?

a)

A. Bullwhip effect

b)

B. Demand planning software

c)

C. Supply chain visibility

d)

D. Supply chain execution software

7.

Which of the following generates demand forecasts using statistical tools and forecasting techniques?

a)

A. Bullwhip effect

b)

B. Demand planning software

c)

C. Supply chain visibility

d)

D. Supply chain execution software

8.

Which of the following statements is accurate?

a)

A. DSSs assist decision makers in the design and operation of integrated supply chains

b)

B. DSSs identify opportunities for improvements across the supply chain

c)

C. DSSs identify opportunities for improvement beyond the intuition and insights of even the most experienced managers

d)

D. All of the above

9.

What is the set of processes that plans for and controls the efficient and effective transportation and storage of suppliers from suppliers to customers?

a)

A. Supply chain execution

b)

B. Logistics

c)

C. Demand planning

d)

D. Supply chain planning

10.

Which of the following is a key to SCM success?

a)

A. Be future oriented

b)

B. Listen to signals from telecommunications equipment and plan accordingly

c)

C. Wean suppliers off traditional business practices

d)

D. Make the sale to the manufacturers

11.

Which of the following is a top reason why executives use SCM to manage extended enterprises?

a)

A. Increase costs

b)

B. Cost control

c)

C. Productivity reduction

d)

D. Process cycle time increments

12.

The customers’ customer is upstream in the supply chain.

a)

True

b)

False

13.

Plan, source, make, deliver, and return are the five basic supply chain management components.

a)

True

b)

False

14.

Information technology, consumer behavior, visibility, and speed are the four changes resulting from advances in technology that are driving supply chains.

a)

True

b)

False

15.

Information technology’s primary role in supply chain management is creating the integrations or tight process and information linkages between functions within a firm - such as marketing, sales, finance, manufacturing, and distribution – and between firms.

a)

True

b)

False

16.

Deploy in incremental phases and measure and communicate success is one of the keys to success for SCM.

a)

True

b)

False

17.

Materials flow from suppliers and their (a)   suppliers at all levels.

18.

Consumer behavior, (a)   , competition, and speed are the four changes resulting from advances in IT that are driving supply chains.

19.

The (a)   effect occurs when distorted product demand information passes from one entity to the next throughout the supply chain

20.

Make the sale to (a)   is one of the keys to SCM success