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WorksheetsNDD31202: Lecture 11
Total questions: 10
Worksheet time: 20mins
As a novice in the organisation, you need to
have an ability to read people’s emotion
assess the strengths of each team member
learn the culture of the organisation
The phrase ‘the more is not always the merrier’ relates to which teamwork cost?
Inefficient problem solving and decision making
Costs of risk taking associated with letting go of one’s turf
Costs of having meetings (place, food)
Task force
has no time period
disbands once issue is solved
focuses on organisational needs
Free-rider can be recognised through 360-degree feedback.
True
False
Forming is
about getting familiar with team goals
when team members form resistance to team task
the middle stage between storming and performing
Conflicts between clinicians and management staffs can occur due to
task interdependency
refusal to change solo saviour mentality
different perspectives and views
Which strategy is suitable for immediate conflict resolutions?
Research
Voting
Third-party mediation
Which of the following is NOT TRUE regarding wicked problems?
Every wicked problem can be considered to be a symptom of another problem
Solutions to wicked problems are true-or-false
Wicked problems have no stopping rule
Norming occurs after performing, when all tasks finished.
True
False
Tool to analyse the characters of employee refers to
Emotion Contagion Scale
Myers-Briggs Type Indicator (MBTI)
Social Intelligence (SI)
360-degree feedback
