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Email Etiquette 101

Total questions: 10

Worksheet time: 4mins

Name
Class
Date
1.

TRUE OR FALSE:


Email Etiquette is a general set of expectations when people communicate when sending electronic mail.

a)

TRUE

b)

FALSE

2.

TRUE OR FALSE:

When sending a work email, use a professional email address.

a)

TRUE

b)

FALSE

3.

TRUE OR FALSE:

In your email, send a detailed subject line.

a)

TRUE

b)

FALSE

4.

TRUE OR FALSE:

In your email, begin with a professional or formal greeting.

(example: Dear Ms. Alvarez,)

a)

TRUE

b)

FALSE

5.

TRUE OR FALSE:


Use CAPSLOCK (CAPITAL LETTERS) as much as you can.

a)

TRUE

b)

FALSE

6.

TRUE OR FALSE:


There is no need to proofread your email. Grammar is not important.

a)

TRUE

b)

FALSE

7.

TRUE OR FALSE:


When making a request, it is good practice to include a compliment and/or a note of thankfulness.

a)

TRUE

b)

FALSE

8.

TRUE OR FALSE:


Always expect a response to your email within the hour.

a)

TRUE

b)

FALSE

9.

TRUE OR FALSE:


It is important to take your time when writing an email. The way you email reflects on who you are as a person and having proper email etiquette will help people in taking you seriously and have respect for you.

a)

TRUE

b)

FALSE

10.

TRUE OR FALSE:


Proper email etiquette will take some practice.

a)

TRUE

b)

FALSE