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Professional Business Skills

Total questions: 15

Worksheet time: 20mins

Name
Class
Date
1.

What represents a professional image?

a)

The way you look represents your work and your organisation well.

b)

The way you speak conveys a clear message of your values.

c)

The way you behave reflects well on your position.

d)

All of the above.

2.
The attitude you have is as important as the skills you have for being successful on the job.​
a)
True
b)
False
3.
How a company will make customers aware of its products/services
a)
Marketing Plan
b)
Industry Overview
c)
Product and Service Plan
d)
Growth Plan
4.

To predict future outcomes and consequences may relate to the following skill

a)

Analysis

b)

Evaluation

c)

Business Acumen

d)

Scepticism

5.
____________is examining material and blocking or deleting anything considered inappropriate.
a)
Confidential
b)
censorship     
c)
Hacking           
d)
firewall
6.

leadership style in which the leader makes all decisions on their own with little or no input from others

a)

Authoritative Leadership

b)

Laissez Faire

c)

Participative Leadership

7.

Newest form of communication; includes e-mail and text

Messaging

a)

Electronic media

b)

Group Dynamics

c)

Verbal Communication

d)

Nonverbal Communication

8.

form of communication we are most familiar with; occurs

when you speak or are spoken to

a)

Electronic media

b)

Group Dynamics

c)

Verbal Communication

d)

Nonverbal Communication

9.

in order to be a good team member you must

a)

show motivation - go your own way

b)

help out when asked

c)

only look out for yourself

d)

wear your headphones and just do your job -

10.

a soft skill is

a)

getting parts at BMW

b)

helping out a team member

c)

doing inventory

d)

boxes

11.

Memos are commonly used to _________ or _________.

a)

Scold; Punish

b)

Congratulate; Encourage

c)

Hire; Fire

d)

Inform; Persuade

12.
Which of the following should you not do during a presentation?
a)
Speak with hand gestures
b)
Talk to the audience, not reading off the screen
c)
Ask the audience a question
d)
Speak softly with little projection to the audience
13.

The line in an email that indicates what the email is about is called the

a)

topic

b)

attention

c)

subject

d)

cc

14.

The act of creating and developing your own business based upon consumer needs or services.

a)

Entrepreneurship

b)

Essential Knowledge and Skills

c)

Exploratory Interview

d)

Free Application for Federal Student Aid (FAFSA)

15.

A specific duty, role, or function.

a)

Job

b)

Internship

c)

Job Shadowing

d)

Prerequisite