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Worksheets

Flip the Mix

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

When was the first iPhone ever announced?

a)

June 29, 2007

b)

Jan. 9, 2007

c)

Nov. 12, 2007

d)

June 12, 2008

2.

What is the name of the project related to toll fillers assessment and collaboration for the next 3 years?

a)

Hawaii 5.0

b)

IOS 2.0

c)

Partners Workstream 2.0

d)

Dragon

3.

Digital is a key enabler to serve more cups of great coffee: to generate more consumers we should...

a)

Inspiring consumers through rich content and information

b)

Recognize loyal customers

c)

Tailor comms and personalize

d)

Make coffee purchase easy and convenient

4.

Digital is a key enabler to serve more cups of great coffee: And how will we manage to serve more customers

a)

Inspire customers to build retention

b)

Optimize account / contract value

c)

Unique set of Digital Services & Benefits that only CCH is able to offer it’s customers

5.

When was the birth of E-commerce

a)

1920s

b)

1960s

c)

1990s

d)

2010s

e)

2020s

6.

What are the channels to consider when we talk about E-commerce?

a)

eGrocery, eFood, Direct to Consumer, B2B

b)

eGrocery, eFood, Direct to Consumer, B2C

c)

eGrocery, eDrinks, Direct to Consumer, B2B

d)

eSupermarket, eFood, Direct to Consumer, B2B

7.

What was the Amazon Annual Revenue (Millions of US $) recorded in 2019?

a)

$177,866

b)

$232,887

c)

$135,987

d)

$280,522

8.

How many of the consumers do research online before purchasing in the store

a)

~70%

b)

~90%

c)

~80%

d)

~60%

9.

Starting already this year we will deploy Connected Services for our B2B customers. Which services will be deployed by end 2021?

a)

Real-time Management Information

b)

Pro-Active machine alerts

c)

Counter based Billing

d)

Pro-Active contract Alerts

e)

Automatic Ordering

10.

How much incremental value will digital solutions like Web, E-Commerce and Connected Services bring to your Costa Coffee business in 2021?

a)

+5%

b)

+10%

c)

+25%

d)

More...