Font size
WorksheetsDeliveries
Total questions: 10
Worksheet time: 6mins
Who do we use as our primary courier?
XDP
DPD
UPS
MyHermes
A Blaze parcel has been dispatched, but the customer needs to change the delivery address. How do we do this?
Send a supplier chaser
Call Blaze and request the change
Wait until UPS have the parcel and call them
Send an email to UPS
Which of these suppliers uses their own courier?
Styleline
Blaze
Concorde
Vertical Designs Limited
What is the name of the UPS account tracking system
Quasar View
Quintus View
Quantum View
MyChoice
2 Parcels have been dispatched, 1 has been delivered, the other is showing 'Shipment ready for UPS'. What do we need to do?
Wait 1-3 working days as the parcel should be delivered by then
Call UPS and find out where this parcel is
Send a supplier chaser
Offer compensation for the delay
Where are TKIS based?
Vietnam
Ipswich
Romania
Turkey
Where are Arena based?
Scotland
Colwick
Ipswich
Ilkeston
If a delivery has failed from Arena, where will the items be returned to
XDP headquarters
Dispatch department
Arena dispatching facility
It will be scrapped
Select all suppliers that deliver with our UPS account
Home Creations
Global
Blaze
TLC
Harris Parts
What are the only 2 circumstances that we would claim from a carrier?
Blinds were delayed
Blinds arrived in a damaged condition
Blinds were dispatched, but never arrived
Blinds were delivered to the address on the label, but this was not the correct address
