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POP Quiz 4

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

The organization's reason for existence is known as

a)

the organization's value.

b)

the organization's vision.

c)

the organization's mission.

d)

the organization's goal.

2.

A long-term time frame is most closely associated with

a)

operational plans.

b)

strategic plans.

c)

tactical plans.

d)

tactical goals.

3.

According to the strategy map described in chapter 7, which of the following is NOT a type of goal?

a)

Financial performance goals

b)

Customer service goals

c)

Internal business process goals

d)

External business process goals

4.

All of the following are characteristics of effective goal setting EXCEPT

a)

goals should be challenging but not unreasonably difficult.

b)

goals should be set for every aspect of employee behavior.

c)

specific and measurable.

d)

cover key results area.

5.

In using MBO, objectives should be set

a)

by the supervisor.

b)

by the employee.

c)

jointly by the supervisor and the employee.

d)

by top management.

6.

____ is the final step in the MBO process.

a)

Appraise overall performance

b)

Develop an action plan

c)

Review progress

d)

Set goals

7.

Cheyenne Creamery requires that all absent employees bring a note from their doctor when returning to work. This is an example of a

a)

single-plan use.

b)

standing plan.

c)

program.

d)

procedure.

8.

"No food and/or drinks in the classroom" is an example of a

a)

procedure.

b)

rule.

c)

policy.

d)

single-use plan.

9.

Of the strategic management functions, which is considered the most fundamental?

a)

Executing

b)

Analyzing

c)

Controlling

d)

Planning

10.

Which of the following is a commonly-cited limitation of planning?

a)

Plans can create a false sense of security

b)

Plans boost intuition and creativity

c)

Plans make resource allocation more difficult

d)

Plans limit employee motivation and commitment