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LPL - Level 1

Total questions: 30

Worksheet time: 15mins

Name
Class
Date
1.

For how many days do the leads remain in "priority" section?

a)

15 Days

b)

7 Days

c)

10 Days

d)

30 Days

2.

When do we mark a lead as "Engaged"?

a)

When buyer is ready for the meeting

b)

When seller is ready for the meeting

c)

When token is done

d)

None of the above

3.

After completing calling for the day, if the buddy needs to check about his calling minutes, where can he check the same in Konnect app?

a)

Seller Tab

b)

Lead Tab

c)

Dashboard

d)

Token Tab

4.

Under which tab is the car inventory shown in Konnect app?

a)

Seller tab

b)

Token tab

c)

Call log tab

d)

Lead tab

5.

Buyer can show interest in purchasing the car through finance on website as well?

a)

Yes

b)

No

c)

Maybe

6.

What is C24 quote?

a)

Final price offered by the C2B

b)

Final price by seller

c)

Final price by buyer

d)

None of the above

7.

Warranty is applicable on all GS cars?

a)

True

b)

False

8.

What is the validity of warranty package?

a)

3 months or 6,000 Kms (whichever is earlier)

b)

6 months only

c)

6 months or 7,500 Kms (whichever is earlier)

d)

24 months only

9.

On which email ID does the buyer need to send the mail for warranty activation?

a)

care.direct@cars24.com

b)

warranty.direct@cars24.com

c)

customerexperience@cars24.com

d)

warranty@cars24.com

10.

To activate the warranty on a car which of the below information buyer need to share with Cars24?

a)

Address of seller

b)

Bank account number of buyer

c)

Appointment ID

d)

Agreed sales price

11.

Within how many days should the buyer mail Cars24 for warranty activation?

a)

14 days from the date of token

b)

7 days from the date of delivery

c)

14 days from the date of delivery

d)

7 days from the date of token

12.

Money Back Guarantee is applicable for how many days?

a)

14 days from the date of token

b)

7 days from the date of delivery

c)

14 days from the date of delivery

d)

7 days from the date of token

13.

How much amount will be refunded in case buyer returns the car on which Money back guarantee is available?

a)

50% of the listing price

b)

50% of agreed sales price

c)

90% of agreed sales price

d)

90% of the listing price

14.

Within how many days is the payment released to the buyer in case of money back guarantee?

a)

Within 7 days of the accepted date of return

b)

Within 15 days of the accepted date of return

c)

Within 14 days of the accepted date of return

d)

None of the above

15.

Till what time will the seller get the cover under seller protection policy?

a)

Till the time RC is transferred to end buyer's name

b)

Date of physical delivery to 90 days

c)

None of the above

16.

Third party lawyer or counsellor are allowed under seller potection policy?

a)

Yes

b)

No

c)

Maybe

17.

Which RTO form is required in case the seller doesn't have address proof matching the city mentioned on RC?

a)

Form 26

b)

Form 28

c)

Form 31

d)

Form 33

18.

Insurance policy having IDV as "0"; which insurance is being mentioned here?

a)

Zero Depreciation Insurance

b)

Comprehensive Insurance

c)

Third Party Insurance

19.

Which RTO form is required in case of notice of ownership of vehicle in RTO?

a)

Form 28

b)

Form 29

c)

Form 30

d)

Form 34

20.

Which form is required in case of termination of hypothecation on RC from RTO?

a)

Form 30

b)

Form 33

c)

Form 34

d)

Form 35

21.

What will be the service charge for a Seller if the car price is INR 3,43,000?

a)

INR 3,000

b)

INR 5,900

c)

INR 8,040

d)

INR 7,000

22.

What will be the service charges for a Buyer if the car price is INR 62,000?

a)

INR 7,000

b)

INR 3,000

c)

INR 6,490

d)

INR 8,040

23.

Do we have color filter available on website to search any car?

a)

Yes

b)

No

c)

Maybe

24.

Car ID and appointment ID are the same thing:

a)

True

b)

False

25.

Registered owner of the car has an existing loan on his car which needs to be closed. Which document will be required to check the amount to be deposited in order to close the loan

a)

Loan Closure Letter

b)

Fore Closure Letter

c)

No Due Certificate

d)

No Objection Certificate

26.

Registered owner of the car has already made the payment to the bank to close his loan. Which of the following document will be required for the payment proof till the time NOC is received?

a)

Loan Closure Letter

b)

Fore Closure Letter

c)

No due certificate

d)

No Objection certificate

27.

What are the marketplace leads?

a)

Seller who didn't sell their car in C2B platform and willing for better price

b)

Cars which are available in our parking yard

c)

Buyer who approached the buddy directly/walk-in buyers

d)

None of the above

28.

How much expense will be covered under seller protection policy?

a)

Upto 1 Lakh

b)

Upto 10 Lakhs

c)

Upto 5 Lakhs

d)

None of the above

29.

Is warranty free of cost on eligible cars?

a)

Yes

b)

No

c)

Sometimes

30.

Do we refund Service charges and Insurance charges in case the deal is cancelled?

a)

Yes

b)

No

c)

Sometimes