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Worksheets

Offering Help/Services

Total questions: 25

Worksheet time: 14mins

Name
Class
Date
1.

Man : Excuse me, Madam. May I help you bring that bag?

Woman : Oh, no thanks. I can manage myself.

Man : Alright. If you need a help, let me know.

Woman : Yes, thank you very much.


What can we learn from the dialogue?

a)

The woman needs help.

b)

The man wants to ask the bag.

c)

The woman refuses the man's offering.

d)

The man manages the woman's bag.

e)

The man can carry his own suitcase.

2.

Man : Oh, no, I have to return this book.

Woman : What if I return your book?

Man : .............................................


What is the best response to say next?

a)

I don't know what to do.

b)

Please, borrow it for me.

c)

Lend me your member card

d)

If you like it, you can borrow it.

e)

if you don't mind, please return it for me.

3.

Ali : Excuse me, Mam. May I help you?

Mrs. Susi : Oh, Ali, yes please. I have a lot of things to do.

Ali : What can I do for you, Mam?

Mrs. Susi : You can arrange these books on the shelf.

Ali : Okay.


What will Ali probably do?

a)

He won't manage the books on the shelf.

b)

He will buy a shelf of books.

c)

He will sell the books.

d)

He will sell the shelf.

e)

He will manage the books on the shelf.

4.

Ali : Excuse me, Mam. May I help you?

Mrs. Susi : Oh, Ali, yes please. I have a lot of things to do.

Ali : What can I do for you, Mam?

Mrs. Susi : You can arrange these books on the shelf.

Ali : Okay.


The underlined words express ....

a)

Offering help.

b)

Refusing services.

c)

Accepting services.

d)

Declining helps

e)

Giving information.

5.

Ali : Excuse me, Mam. May I help you?

Mrs. Susi : Oh, Ali, yes please. I have a lot of things to do.

Ali : What can I do for you, Mam?

Mrs. Susi : You can arrange these books on the shelf.

Ali : Okay.


What does the underlined sentence mean?

a)

Accepting help.

b)

Reducing help.

c)

Declining services.

d)

Offering helps.

e)

Introducing a new comer.

6.

Ruth : Have you finished your dinner?

Grandma: Yes, I have.

Ruth : Would you like me to wash the dishes?

Grandma: It's okay. I don't mind washing the dishes for my grand daughter.

Ruth : No, Grandma. You have taken care of me when my parents are not at home. Let me do it for a change.

Grandma : That's very kind of you, darling.


What will probably Ruth do then?

a)

Preparing dinner.

b)

Washing Grandma's dishes.

c)

Washing her own dishes.

d)

Refusing her grandma's help

e)

Finishing her dinner

7.

Ruth : Have you finished your dinner?

Grandma: Yes, I have.

Ruth : Would you like me to wash the dishes?

Grandma: It's okay. I don't mind washing the dishes for my grand daughter.

Ruth : No, Grandma. You have taken care of me when my parents are not at home. Let me do it for a change.

Grandma : That's very kind of you, darling.


What does the underlined sentence mean?

a)

Offering help.

b)

Declining help.

c)

Reducing help.

d)

Introducing someone.

e)

Asking for information.

8.

Clrek : Good morning. May I help you?

Fathan : Good morning. Yes, please. I’d like to change my

rupiahs for Australian Dollars.

Clerk : Okay. Let me check.


Where does the conversation most likely take place?

a)

At cafe.

b)

At money changer.

c)

At canteen.

d)

At library

e)

At hospital.

9.

You're carrying two bags and you're nearly home, when someone offers help to you. You don't want help and say, " ..."

a)

Actually, I'm fine thanks.

b)

Thank you.

c)

Thanks, but no!

d)

Go away, please.

e)

If you don't mind.

10.

Rina : May I help you?

Dinda : Hmmm. Don't bother yourself, thanks.


The underlined sentence expresses ...

a)

Asking help

b)

Giving help

c)

Offering help

d)

Refusing an offer

e)

Hoping an offer

11.

David : Hi, Jane. Do you want me to buy an ice cream?

Jane : Oh great! ... , I'd love one.


The suitable expression to complete the dialogue is ...

a)

Yes, please.

b)

No, thanks.

c)

Don't bother.

d)

Never mind.

e)

Not for me.

12.

John: Hello, Jean. Where have you been?

Jean: Hi, John. I just bought few kilograms of apples in the

market.

John: Do you need some help to carry the apples?

Jean: _______

The suitable respond to complete the dialogue is ….

a)

I don’t know.

b)

Why?

c)

Of course, that’s very kind of you.

d)

I will help you.

e)

Good bye.

13.

Woman : Finally, I got the package.

Man : Please, sigh here.

Woman : Okay.

Man : Could I hold your package while you sign in?

Woman : Thank, that would help a lot.


What will the woman probably do?

a)

Give the package.

b)

Sign the package.

c)

Hold the woman's package.

d)

Help the woman sign the package.

e)

Give the signature to the woman.

14.

Sony: ...

Mety: yes please, I need a book entitled "Visiting settle"

Sony: sure, we have one copy left. I'll get it for you

Mety: Thank you

a)

May you help me?

b)

May I help you?

c)

Can I take the book of foods?

d)

Can you take the book "visiting settle"

15.

Romy : Sir, would you like me to close the window for you?

Mr. Arthur: Yes, please. It’s very cold inside.


The underlined sentence express:

a)

Asking help

b)

Offering help

c)

Accepting an offer

d)

Refusing an offer

16.

You see someone with a heavy suitcase and you offer help. You say, "Would you like a ... "

a)

carry

b)

hand

c)

offer

d)

need

e)

suggestion

17.

Complete the dialogue below

Judy: Good morning, Sir. Do you have science book about animal anatomy?

Shopkeeper: Of course, dear. We have the book that you want. ............ to show the shelf?

Judy: I am fine, Sir. I can find by myself. I have other books to find, too.

Shopkeeper: Thank you. Take your time.

Judy: Thank you, Sir.

The suitable expression to complete the dialogue is …..

a)

I would like

b)

Can you

c)

Do not go

d)

Would you like me

e)

May I

18.

Below are expressions of offering help, except…

a)

Would you like some help?

b)

Can I give you a hand

c)

May I offer my assistance?

d)

Could you help me please?

19.

Romy: May I help you ?

Deny: Hmmm. Don’t bother yourself, thanks.

a)

Asking help

b)

Accepting an offer

c)

Offering help

d)

Refusing an offer

20.

Jane: You look pale.

Jim: I've got a serious headache.

Jane: ....................

a)

Let me take you to the restaurant.

b)

What about a glass of avocado juice?

c)

Let me take you to the hospital.

d)

Would you like fried or steamed chicken?

21.

Mike: Oh my God, I left my book at home.

Dave: ...........................

a)

A. Shall I take it for you?

b)

Just forget it.

c)

Let me take you to school.

d)

I'll treat you chicken noodles.

22.

Steve: I don't understand chemistry at all.

Banner: .................................

a)

How about having dinner with me?

b)

How about going to the beach?

c)

How about studying together with me?

d)

How about calling the police?

23.

Upin: I have a lot of things to do. I'm confused which one to do first.

Ipin: ..............................

a)

What can I do for you?

b)

Where should we go?

c)

When can you do that?

d)

How are you?

24.

Marta : It's very cold here. ....

Sinta : Sure. No problem


which is the best answer to complete the conversation?

a)

Would you mind if I turn on the fan?

b)

Would you turn off the fan?

c)

Could you close the door?

d)

May you leave now?

25.

Ida: Mom, may I help you to shower these flowers?

Mom: .... It almost done.

a)

Yes. Please

b)

Surely

c)

Yes. Why not.

d)

No. Thank you.