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DMP104.09

Total questions: 14

Worksheet time: 11mins

Name
Class
Date
1.

What is acceptable to use when typing on your keyboard?

a)

Your fingers

b)

A pencil

c)

Your elbow

d)

A crayon

2.

When you are finished with your laptop, you should:

a)

Close the lid.

b)

Completely shut down the computer.

c)

Put the laptop to sleep mode.

d)

Yell across the room to your teacher, "I'm done!"

3.

Which of the following are ways that a laptop can communicate with other computers? (Select all that apply)

a)

Bluetooth

b)

WLAN

c)

DC jack

d)

LAN

4.

Which of the following are possible reasons that a laptop's keyboard might fail completely? (Select the two)

a)

A key is stuck.

b)

A ribbon cable is disconnected.

c)

The user spilled coffee on the laptop.

d)

The keyboard is not compatible.

5.

A user doesn't see anything on his laptop's screen. He tries to use AC Power and thinks that the laptop is not receiving any. Which of the following are two possible reasons for this? (Select the two)

a)

He is using an incorrect AC adapter.

b)

The AC adapter is faulty.

c)

Windows won't boot.

d)

The battery is dead.

6.

One of your customers reports that she walked away from her laptop for 30 minutes. When she returned, the display was very dim. She increased the brightness setting and moved the mouse but to no effect. What should you do first?

a)

Replace the LCD screen.

b)

Check the operating system for corruption

c)

Connect an external monitor to verify that the video card works.

d)

Check whether the laptop is now on battery power.

7.

Which are the most common laptop hard drive form factors?

a)

5.1

b)

2.5

c)

7.1

d)

1.8

8.

You are helping a customer with a laptop issue. The customer said that two days ago the laptop was accidently dropped while it was charging. You observe that the laptop will not turn on and that it is connected to the correct power adapter. Which of the following is the most likely cause?

a)

The battery

b)

The power adapter

c)

The Hard Drive

d)

The DC Jack

e)

The BIOS/UEFI

9.

Which of the following allows us to access a WLAN?

a)

LED

b)

Webcam

c)

Digitizer

d)

Stylus

e)

Wi-Fi card

10.

You are required to install an anti-theft solution for a customer's laptop. Which of the following should you perform?

a)

Install a docking station.

b)

Install a cables lock.

c)

Install Windows.

d)

Configure a password in the BIOS/UEFI.

e)

Use a port replicator.

11.
What enables you to connect devices to a laptop?
a)
Wires
b)
Wireless
c)
Wi-Fi
d)
Laptop ports 
12.
What can help you manage your laptop energy and performance?
a)
Fresh battery
b)
The proper AC adapter
c)
Power plan 
d)
Screen saver
13.

What are the 2 gaming category of ASUS?

a)

ROG

b)

Zephyrus S

c)

Scar Hero 2

d)

ASUS TUF

14.

Which of the following is a type of internal drive used in laptop computers? (Select all that apply)

a)

Flash drives

b)

USB drives

c)

Magnetic disk

d)

SSD

e)

SSHD