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Etiquette,Manners,Discipline,Rules and regulations

Total questions: 40

Worksheet time: 22mins

Name
Class
Date
1.
School starts at 7:30 and you must be there on time but you do not have to arrive much earlier .... that.
a)
in
b)
after
c)
than
2.
In case of absence, parents have to contact .... school and notify the teacher.
a)
a
b)
the
c)
one
3.
You mustn’t be disrespectful with each ..... Always be prepared to discuss your problems.
a)
another
b)
other
c)
both
4.
Keep the school clean and organised. You .... damage school property. 
a)
mustn't
b)
don't have to
c)
must
5.
You mustn’t run. Running .... causes injuries.  
a)
never
b)
always
c)
often
6.
You can’t use radios or mobiles in school .... you have got prior permission.
a)
unless
b)
if
c)
after
7.
.... stay inside school grounds. 
a)
Never
b)
Always
c)
Sometimes
8.
Buying or selling personal items is not ..... 
a)
obligatory
b)
enforced
c)
allowed
9.

Who controls and enforces road laws?

a)

Traffic Control

b)

Police

c)

Speed Cameras

d)

Stop Signs

10.

Who enforces and regulates Health Laws?

a)

Doctors

b)

Hospitals

c)

Public Health Department

d)

Nurses Department

11.

Preparing items before giving them to customers is in which service step?

a)

Start with good impression.

b)

Understanding.

c)

Giving correct service.

d)

Guarantee satisfaction.

12.

What should the staff do when giving the goods to a customer?

a)

Staff hands the bag and change to a customer.

b)

Staff hands the bag with both hands.

c)

Staff puts the bag on the cashier counter.

d)

All is correct.

13.

What should the staff do when a customer wants to see an item?

a)

Staff says “You can pick it up and look”.

b)

Staff says “My pleasure” while handing the item to the customer.

c)

Staff says “Please take your time”.

d)

All is correct.

14.

What should the staff do when a customer asks about the price?

a)

Staff immediately shows the price tag to the customer.

b)

Staff says “It’s / They’re …. Baht”.

c)

Staff press the amount on a calculator and shows the calculator to the customer.

d)

All is correct.

15.

What is the best service appearance?

a)

Staffs wear staff uniform and wears staff id.

b)

Staffs stand politely to welcome customer.

c)

Staffs greet customers with smiling face.

d)

All is correct.

16.

What are the 3 R's?

a)

Relax, Read, Regulations

b)

Regulation, Relationship, Responsibility

c)

Reward, Relationship, Responsibility

17.

The ability to take in stimuli and manage emotional and behavioral responses accordingly is:

a)

relationship

b)

responsibility

c)

regulation

18.

TRUE or False- Regulated students can access reason in their downstairs brain.

a)

True

b)

False

19.

How can we tell if a student has an unmet regulation need?

a)

Tough time with transition

b)

Fidget constantly

c)

Shut Down

d)

Flip their lid suddenly

e)

All of the above

20.

TRUE OR FALSE- The ability to self-regulate is a prerequisite of learning.

a)

True

b)

False

21.

Which is an example of a regulation strategy?

a)

provide a weighted pencil

b)

play soothing music

c)

offer a stress ball

d)

all of the above

22.

TRUE OR FALSE- Regulation can be taught.

a)

True

b)

False

23.

Sit _______. Wait for the teacher's instruction.

a)

up

b)

down

c)

run

24.

Sit properly in front of your __________.

a)

whiteboard

b)

television

c)

computer

25.

Make sure your hands are ________ and dry when you use the computer.

a)

clean

b)

dirty

c)

wet

26.

Report any problems with your computer to the __________.

a)

friend

b)

cousin

c)

teacher

27.

__________ down the computer properly.

a)

Switch

b)

Shut

c)

Turn

28.

Keep the lab clean and _________.

a)

tidy

b)

dirty

c)

wet

29.

Do not take _________ or drinks into the lab.

a)

food

b)

book

c)

pencil

30.

Do not play or _________ inside the lab.

a)

sit

b)

run

c)

jump

31.

Do not _________ in the lab.

a)

throw

b)

sit

c)

litter

32.

Do not __________ or disconnect any cable.

a)

remove

b)

take

c)

bring

33.

Do not _________ any objects into the computers.

a)

put

b)

insert

c)

take

34.

Do not remove or _____________ any item away from the computer lab.

a)

bring

b)

hold

c)

take

35.
When you feel in the Green Zone, you might feel
a)
Focused
b)
Happy
c)
Calm
d)
All of the above
36.
It is bad to feel in the Yellow Zone
a)
True
b)
False
37.

When you feel like you want to hit someone, you are in the

a)

Red Zone

b)

Blue Zone

c)

Green Zone

d)

Yellow Zone

38.

When you feel excited you are in the

a)

Green Zone

b)

Blue Zone

c)

Yellow Zone

d)

Red Zone

39.
Whatever Zone you are in when you wake up is the Zone you will probably be in all day.
a)
False
b)
True
40.
A healthy (good for you) way to cope is
a)
Hitting things
b)
Talk to someone
c)
Take it out on others
d)
Sulk and pout

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