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Executive Secretarial Skills Day 1

Total questions: 10

Worksheet time: 30mins

Name
Class
Date
1.

What does the 'S' stand for in SMARTER objectives?

a)

Smart

b)

Specific

c)

Situation

d)

Super

2.

What is meant by Efficiency?

a)

A measurement of how well time is used to complete a task or resolve an issue

b)

How well the task is dealt with or how well the issue / problem was handled

c)

Getting the best results possible

d)

Finding ways to cut corners

3.

Which of the following is FALSE? Planning is:

a)

Setting the direction for something

b)

Being proactive

c)

Taking responsibility

d)

Reacting to Crisis

4.

Which of the following is TRUE? Organizing is:

a)

Getting other people to do tasks you don't want to do

b)

Identifying how a task will be done and what will be required to complete the task

c)

Doing things more slowly

d)

Arranging to do things in the quickest amount of time possible

5.

Which of the following is NOT an advantage of writing a TO DO list?

a)

Helps you focus

b)

Helps you prioritise better

c)

Helps break up larger tasks

d)

Helps you look busier to your manager

6.

What are the correct proportions of the Pareto Principle?

a)

90:10

b)

80:20

c)

70:30

d)

60:40

7.

Which of the following types of tasks should you spend most of your time on?

a)

Urgent and Important

b)

Important but not Urgent

c)

Urgent but not Important

d)

Not Urgent or Important

8.

Which of the following types of tasks cause the most amount of stress?

a)

Urgent and Important

b)

Important but not Urgent

c)

Urgent but not Important

d)

Not Urgent or Important

9.

What is a Key Results Area?

a)

The deliverables required of you to perform well at your job

b)

Whatever you are told to do

c)

Your managers targets

d)

The things you are asked to do that are most urgent

10.

What is prioritising?

a)

Doing the right things, in the right way, to get the most out of your available time

b)

Doing the important things first

c)

Doing the most urgent things first

d)

Doing as much as possible in the given time