WorksheetsICT ENGAGE Week 1
Total questions: 10
Worksheet time: 5mins
Effective communication may lead you to a successful _____________.
audience
speaker
listener
narrator
The following are examples of active listening EXCEPT ONE.
not interrupting the messenger
making eye contact with the messenger
staring out the window
showing interest in the message
A good and clear speaker is ….
considers the audience and the setting
checks to assure understanding and listens to responses
understand what he/she wants to say
all of the above
Which is NOT important in effective communication?
making eye contact
using appropriate tone
wearing a lucky red tie
use body language
A good active listener is ….
remains quiet while listening
makes fun of the speaker
interrupts the speaker
answer a call during presentations
This includes gestures, facial expression and body positions.
non-verbal communication
feedback
dance
verbal communication
Which of the following is an example of a professional email address?
George.Washington@mail.com
What.What@mail.com
ilovedogs@mail.com
justinbieberismyhero@mail.com
We communicate by….
visual (body language, facial expression)
writing (letters, emails, newsletter, etc.)
speech (telephone calls, conversation)
all of the above
In order to comprehend a message, you should be….
in the conference room
wearing a suit or dress
use a telephone
actively listens
An example of a verbal communication is ….
writing an email
eye contact
posture
phone conversation
