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Email Basics

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

True or False: Email is a great way to communicate with your teachers.

a)

True

b)

False

2.

Make sure to use correct ______________ when writing an email to your teachers or in any other professional situation. Choose the best answer.

a)

emojis

b)

grammar

c)

spelling

d)

grammar and spelling

3.

Use a greeting. The best example below of an appropriate greeting when writing a school email is:

a)

Sup homie,

b)

hey,

c)

Hi Mrs. Thompson,

d)

I am mad about my grade,

4.

____________ keep you from having to write your name at the bottom of each email. Your name (and whatever other information you set up) automatically occurs at the bottom of every email you write.

a)

subject line

b)

email name

c)

email signature

d)

none of these

5.

Which of the following is an appropriate email subject line for an email to Mr. Jones about your science test grade?

a)

hey I have a question about my science test grade

b)

WHY HAVEN'T YOU GRADED MY TEST

c)

none

d)

science test grade

6.

Humor is a great idea for professional emails. It breaks the ice and helps you get to know people quicker.

a)

True - humor is usually recommended

b)

False - humor can be easily misunderstood

7.

Mrs. Jones has confidential information she needs to share with her assistant. True or False: email is always a confidential method of communication

a)

True: email can be easily locked so only the intended recipient can view it

b)

False: email can be easily forwarded/shared and is not confidential

8.

TYPING IN ALL CAPS IS A GREAT WAY TO GET YOUR POINT ACROSS WHEN WRITING A PROFESSIONAL EMAIL.

a)

Yes - it's assertive and helps people know what you want

b)

No - it can sound like you're yelling

9.

True or False: clicking "reply" is the same as clicking "reply all" in an email.

a)

True

b)

False

10.

True or False: hitting "reply all" is always appropriate when responding to an email.

a)

Yes - it's always best to "reply to all" so every party involved can know your response

b)

No - only "reply all" if everyone who the email was originally sent to needs to know your response.

11.

Mrs. Susan is sending an email to all of her students to take their ice-cream orders for the class party. Which of the following is true?

a)

Students should "reply all" so everyone knows what everyone is ordering

b)

Students should only "reply" since their response is not important to the other people in the email

12.

John is trying to figure out if 2 pm on Thursday is a good time for his club meeting. He emails the club members. Which of the following is true?

a)

This situation would not be an appropriate use of the "reply all" feature

b)

This situation would be an appropriate use of the "reply all" feature because all members need to know whether or not other members can meet

13.

Dear Mrs. Elfie,


I am concerned about my grade in your class. I have a zero for Thursday's quiz but I'm sure I did it. Can you help me?


Sam

a)

This is an example of a well written email

b)

This is an example of an email that is not well written

14.

hey,


y is my grade on Thursday's quiz a 0? i know i did it. plz help.


Sam

a)

This is an example of a well written email

b)

This is an example of a poorly written email

15.

Dear Ms. Jones,


PLEASE HELP ME. I DON'T KNOW WHY I HAVE A ZERO ON THURSDAY'S QUIZ. I KNOW I DID IT!


Sam

a)

This email is well written because there is a greeting and no spelling/grammar errors

b)

Though this email has no spelling/grammar errors and includes a greeting, you should not write emails in all caps

16.

True or False: having "none" as a subject is okay.

a)

True

b)

False

17.

Dear Jacob,


I have a few questions about our project. When would be a good time to meet?


Thanks,


Jenn

a)

This is an example of a well written email

b)

This is an example of a poorly written email

18.

Hey Mrs. Jones,


I am concerned about my grade in your class it's an F and I know I have completely all assignments can you please help me figure out what's going on thanks


Sam

a)

This is an example of a well written email because it includes proper grammar and spelling

b)

This is an example of a poorly written email because it includes run on sentences and no punctuation

19.

True or False: it's important to write professionally when using your school email

a)

True

b)

False

20.

Hey, I'm OTW right now. C you soon, k?

a)

This would be appropriate for both school email and text

b)

This would be appropriate for school email but not text

c)

This would be appropriate for text but not school email