WorksheetsBusiness Letter Quiz
Total questions: 20
Worksheet time: 10mins
There are five specific parts to any business letter. Which part includes the current date, the name of the person whom you are addressing, the title of that person if applicable, the name of the company, and the full address?
salutation
heading
There are five specific parts to a business letter. What is the name for the following part? dear Mr. Caldwell:
salutation
introduction
There are five specific parts to a business letter. Which section is the part where you introduce yourself?
salutation
introduction
There are five specific parts to a business letter. Which is the main part of the letter?
heading
body
There are five specific parts to a business letter.
Which is the section for ending your letter?
salutation
closing
You must include several things in the heading.
What is one of them?
your name
the date
You must include several things in the heading. What is one of them?
the addressee
your company name
You must include several things in the heading.
What is one of them?
the addressee’s phone number
the title of the addressee
You must include several things in the heading.
What is one of them?
the addressee’s company name
your address
You must include several things in the heading. What is one of them?
the addressee’s full address
your zip code
True or false: The salutation makes no difference in setting the tone of a letter.
true
false
True or false: It is acceptable to make personal observations and comments in the body of a business letter, just as long as you get all of the important details in also.
true
false
True or false: A colon placed after the salutation in a business letter denotes formality.
true
false
The alignment of a business letter has two basic formats.
What is one of them?
block format
type format
The alignment of a business letter has two basic formats.
What is one of them?
mixed format
special format
What does ‘enc.’ indicate to the reader?
an enclosure is in the document
the initials of the writer are ‘enc’
What does EW/sp signify at the bottom of a letter?
initials of writer and reader
initials of writer and typist
The business memo has a certain format that must be followed in order to make specific points and avoid confusion. What are the parts of a memo?
heading, introduction, body, closing
heading, salutation, introduction, body, closing
In the heading of a memo, we include the date, addressee, and what else?
writer’s name, subject, copies to (optional)
writer’s name, writer’s address, thesis
What is the main difference between a letter and a memo?
Letter - longer, more parts in the heading. Memo - contains more information, not as detailed.
Letter - longer, more formal, contains more information. Memo - brief, communicates information in just a glance
