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Transformation of a Business

Total questions: 13

Worksheet time: 5mins

Name
Class
Date
1.

Change refers to: ......... (Choose 1)

a)

continual alteration of strategies, processes or structures

b)

the stage of the business lifecycle

c)

transformation of a business to remain competitive

2.

Change is

a)

happening

b)

confusing

c)

constant

3.

Change management is...... (Choose 2)

a)

confusing

b)

the process of transforming a business from its current state to a desired future state

c)

a structured approach that leads to reviewing processes in a business

d)

costly

4.

Identify the odd one out - The internal environment does not include:

a)

owner/s and management

b)

customers

c)

employees

d)

organisational culture

5.

Identify the odd one out - The operating environment does not include:

a)

customers

b)

competitors

c)

suppliers

d)

organisational structure

6.

Technological, economic, environmental and ethical are all examples of:

a)

PEST

b)

STEEPLE

c)

PESTLE

7.

A consultant ....

a)

provides expert advice on a particular area of business

b)

identifies problems and develops strategies to implement effective change

c)

may find opportunities to differentiate the business

8.

The mnemonic to remember strategies for overcoming resistance is:

a)

Terrorists like to party with communists

b)

Party with terrorists to get nuked

c)

Communist party nukes many terrorists

d)

Party nukes liked by terrorists

9.

POLC is an acronym for

(a)  

10.

A low-risk strategy that allows a leader and employee to maintain strong relationships throughout the change process is

(a)  

11.

The leadership strategy that allows the leader to overcome resistance to change quickly because of its intention to enforce conformity through fear is ........... (Choose 1)

a)

Manipulation

b)

Participation

c)

Communication

d)

Threat

12.

How many stages are involved in reviewing performance?

a)

1

b)

2

c)

3

d)

4

13.

An outcome of performance management is

(a)