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WorksheetsPre-Assessment (Oral Communication Module 2)
Total questions: 15
Worksheet time: 8mins
Which model shows a one-way communication where the source of information does not know whether the message is understood or not?
Interactive
Linear
Transactional Model
A and B
Which of the following is an example of a one-way communication?
A church leader giving a homily to a crowd of people
A teacher encouraging students to give their thoughts on
Classmates talking about how to accomplish their assignments
ALL of the above
Which model of communication shows the interchange of ideas among different individuals and shows progress in the process?
Interactive
Linear
Transactional
NONE of the above
Angie works for a fast food company as a cashier. A customer comes in to order sandwich and drinks. What model of communication is described in the given situation?
Conversational approach
Interactive
Linear
Transactional model
Which of the following elements affects the flow of any communication process?
barrier
channel
feedback
source
Which element is NOT found in Shannon-Weaver model?
barrier
channel
feedback
receiver
You and your neighbors would like to initiate a project for the benefit of the elderly in your community. The chairman presented his proposal and ignored his constituents’ suggestions. What model of communication is presented here?
Berlo’s Model
Schramm Model
Shannon-Weaver Model
Transactional Model
In the above situation, what element of communication is missing?
barrier
context
feedback
receiver
When is a communication considered failed?
A negative feedback was given by the recipient of the message.
Both sender and receiver stopped the conversation process.
The persons involved fixed the problem that provoked in the process.
The recipient did not decode the meaning of the message sent.
Which of the following is NOT a purpose of communication?
It creates blunder that worsens an existing issue or concern.
It fosters good relationship among people.
It gears towards the solution to a problem.
It gives an overview of a national issue for public understanding.
Which of the following is an example of an interactive communication?
A jeepney barker persuades the commuters to Pacita Complex.
A social media influencer gets million views from her debut video.
A TV anchor interviews lawmakers over the MECQ in the metro.
A vendor starts a small talk with his customer and the latter gives in to it.
A friend’s Facebook status caught your attention. It is intended for you. It is personally attacking you. To put the purpose of communication into context, what is the best thing you should do?
Immediately comment on his/her status with provocative words
Inform him/her that you are going to sue him/her in court
Talk to the concerned person privately to settle the conflict
Tell the public about his/her dishonest way of life
Which communication model is dynamic where the process does not stop after one has given a feedback and which continues to progress as topics and persons involved may change overtime, too?
Interactive
Linear
Transactional
A and C
On your way home, you dropped by a convenient store. Queuing to pay for some essentials, you heard a customer arguing with the cashier. The customer talked on top of his voice complaining for something you could not clearly hear. The buyer next to him interrupted the one complaining. The others in the line could not help but gave their own sides of the story. Finally, the manager came in. What model of communication is presented in the entire scenario?
Interactive
Linear
Occasional
Transactional
From the given situation above, what should the manager do?
A. Arrogantly confront the customer for being tough.
B. Publicly reprimand the cashier to show that the customer is always right
C. Tell the other customers to stop gossiping.
D. Respectfully pull out the customer and look for a win-win solution to the problem.
