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WorksheetsEmail Etiquette
Total questions: 13
Worksheet time: 18mins
You should respond to emails within (a) hours.
If the full response requires more time, update the recipient and inform them of your actual __________.
height and weight
supervisor
turn around
question
When a person is not the primary recipient of an email, but should still know about the information in your message, you should (a) them.
When privacy is required for multiple recipients of an email, you should (a) the recipients.
Which of the following should you do before sending your email? (select all that apply)
Check for spelling, grammar, and punctuation.
Send a test message to yourself.
Add a graphic to engage your recipient.
Read the message aloud.
Save it as a PDF first.
What is true for your recipients if they are blind copied on an email? (select all that apply)
They cannot see who sent the original message.
They cannot see the other recipients of the message.
They cannot open the message without a password.
They cannot Reply All to all recipients of the message.
If you blind copy multiple recipients, who should you address the primary email to?
Yourself.
Leave it blank.
Any of the blind copied recipients.
The administrator of your email system.
Select the more FORMAL phrase:
I am writing you regarding...
I was wondering if...
Select the more FORMAL phrase:
I hope you are well.
Hope you had a good weekend.
Select the more FORMAL phrase:
Hey,
Good morning,
Select the more FORMAL phrase:
How can I help you?
Whats up?
Make the following aggressive statement more neutral:
"Send it to me when you are done."
Make the following aggressive statement more neutral:
"Did I get the job?"
