WorksheetsConsumer Protection
Total questions: 10
Worksheet time: 7mins
What is the name of the law that protects consumer rights?
Trade Practices Act 1974
ACCC
Competition and consumer act 2010
Consumer Affairs and Fair Trading Act 1990
What does the ACCC stand for?
Australian Consumer Competition Commission
Australian Consumer Credit Card
Australian Competition and Consumer Commission
Australia's Commission for Consumer Competition
Ethical responsibilities are an "effort to purchase goods and services that don’t have a negative impact on the _________, on _________ or on other _________"
(Leave a space between each word)
(a)
Consumers have a legal responsibility to:
Make sure they are not damaging the environment
Become informed about the products they are buying
Get a refund for a product that isn't working
Leave online reviews to help other people
What does Fair trade do?
Fair trade is an organisation that forces children into forced labor and makes women work for no money.
Fair trade is about making sure that a consumer is able to get a refund for a faulty product when it stops working under warranty.
Fair trade is about making sure that prices of products are cheaper when they come into Australia so that prices are fairer on the consumer.
Fair trade is about better prices, decent working conditions, local sustainability, and fair terms of trade for farmers and workers in the developing world.
Consumer guarantees mean that products:
(you can select more than one option)
Be of a reasonable quality (It won't break after a few times)
Match the descriptions made by advertisements, sales people and packaging
Can be returned within 30 days if you change your mind as long as you have a receipt
All of the above
Which levels of government enforce are able to provide guidance and information about consumer rights?
Local and State
Local and Federal
Federal and State
State only
What is a scam?
A scheme by dishonest individuals, groups or companies
A scheme to steal your money, information or other valuable things
Something Nathan does
Fishing
What is phishing? How is it done, and what are they trying to get?
What is the best way to protect yourself from scams in one sentence?
(Hint: yesterday's take away message)
