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Front office Operations

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What is the full form of PMS ?

a)

Proprietary Management System

b)

Proper Marketing Software

c)

Property Management System

d)

Proper management Software

2.

POS full form is

a)

Point on Sale

b)

Point of Sale

c)

Point of System

d)

Property Operating Software

3.

Which one is not a POS ?

a)

Restaurant

b)

Purchase

c)

Spa

d)

Bar

4.

Auditing in front office is done by-

a)

KST Staff

b)

Receptionist

c)

Bar Tender

d)

Front Office Cashier

5.

Which one is the full form of DFIT ?

a)

Domestic Free Individual Traveller

b)

Domestic Foreign Individual Traveller

c)

Domestic Free Information Traveller

d)

Dominant Foreign Information Tourist

6.

Suite Room is __________________

a)

Smaller than normal room

b)

Most expensive room

c)

Blocked Scenery room

d)

Cabana room

7.

Highest room rate charged by a hotel-

a)

Group Rate

b)

Rack Rate

c)

CVG Rate

d)

Package Rate

8.

Rate includes 3 meals a day- Breakfast, Lunch, Dinner referring to ---

a)

European Plan (EP)

b)

Bed & Breakfast

c)

Continental Plan

d)

American Plan

9.

The following are the bathroom amenities EXCEPT-

a)

Facial Soap

b)

Shower Gel

c)

Shower Cap

d)

Laundry Bag

10.

The following are the types of room EXCEPT-

a)

Deluxe

b)

Foyer

c)

Superior

d)

Suite