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BUsiness Letter

Total questions: 25

Worksheet time: 38mins

Name
Class
Date
1.

September 15, 2020

Mr. Rahardian Syahputra

Human Resource Director

PT Niaga Abadi

Banyuwangi

Dear Sir

I read on your website posted on September 7th, which stated that your company needs a finance manager. I graduated from a reputable university in Surabaya and was awarded a bachelor's degree by the Economics Faculty. I believe that my educational background is suitable for that position.

I am hard-working and will always be responsible for my job. Since l graduated from university, I have had many work experiences, from general staff to finance manager. Recently, I have worked for three years as a finance manager in a seed company in Jember. However, I have to move here due to my marriage.

I am motivated to work hard and excited to put my skills into the growth of Niaga Abadi. I would love the chance to meet you for an interview. I'm certain that I exceed your expectations. The enclosed resume contains comprehensive details about my qualifications and skills to fit this position.

Thank you for your consideration. I look forward to your reply.

Yours faithfully

Teguh Wardana

Who is the letter addressed to?

a)

Teguh Wardana

b)

The Chief director of Niaga Abadi

c)

HRD director

d)

Economics faculty

2.

September 15, 2020

Mr. Rahardian Syahputra

Human Resource Director

PT Niaga Abadi

Banyuwangi


Dear Sir


I read on your website posted on September 7th, which stated that your company needs a finance manager. I graduated from a reputable university in Surabaya and was awarded a bachelor's degree by the Economics Faculty. I believe that my educational background is suitable for that position.

I am hard-working and will always be responsible for my job. Since l graduated from university, I have had many work experiences, from general staff to finance manager. Recently, I have worked for three years as a finance manager in a seed company in Jember. However, I have to move here due to my marriage.

I am motivated to work hard and excited to put my skills into the growth of Niaga Abadi. I would love the chance to meet you for an interview. I'm certain that I will exceed your expectations. The enclosed resume contains comprehensive details about my qualifications and skills to fit this position.

Thank you for your consideration. I look forward to your reply.

Yours faithfully,

Teguh Wardana


What position is the applicant applying for?

a)

Finance manager

b)

Personnel director

c)

Business consultant

d)

Accountant staff

3.

September 15, 2020

Mr. Rahardian Syahputra

Human Resource Director

PT Niaga Abadi

Banyuwangi


Dear Sir


I read on your website posted on September 7th, which stated that your company needs a finance manager. I graduated from a reputable university in Surabaya and was awarded a bachelor's degree by the Economics Faculty. I believe that my educational background is suitable for that position.

I am hard-working and will always be responsible for my job. Since l graduated from university, I have had many work experiences, from general staff to finance manager. Recently, I have worked for three years as a finance manager in a seed company in Jember. However, I have to move here due to my marriage.

I am motivated to work hard and excited to put my skills into the growth of Niaga Abadi. I would love the chance to meet you for an interview. I'm certain that I will exceed your expectations. The enclosed resume contains comprehensive details about my qualifications and skills to fit this position.

Thank you for your consideration. I look forward to your reply.

Yours faithfully,

Teguh Wardana

How did the applicant know the job offered?

a)

From newspaper

b)

From his colleague.

c)

From job fair

d)

From the internet

4.

September 15, 2020

Mr. Rahardian Syahputra

Human Resource Director

PT Niaga Abadi

Banyuwangi

Dear Sir

I read on your website posted on September 7th, which stated that your company needs a finance manager. I graduated from a reputable university in Surabaya and was awarded a bachelor's degree by the Economics Faculty. I believe that my educational background is suitable for that position.

I am hard-working and will always be responsible for my job. Since l graduated from university, I have had many work experiences, from general staff to finance manager. Recently, I have worked for three years as a finance manager in a seed company in Jember. However, I have to move here due to my marriage.

I am motivated to work hard and excited to put my skills into the growth of Niaga Abadi. I would love the chance to meet you for an interview. I'm certain that I will exceed your expectations. The enclosed resume contains comprehensive details about my qualifications and skills to fit this position.

Thank you for your consideration. I look forward to your reply.

Yours faithfully,

Teguh Wardana

The following is true about the applicant.

a)

He is a fresh graduate.

b)

He is a confident person.

c)

He is unsure to fulfill the position offered.

d)

He left his previous job due to the insufficient salary.

5.

September 15, 2020

Mr. Rahardian Syahputra

Human Resource Director

PT Niaga Abadi

Banyuwangi

Dear Sir

I read on your website posted on September 7th, which stated that your company needs a finance manager. I graduated from a reputable university in Surabaya and was awarded a bachelor's degree by the Economics Faculty. I believe that my educational background is suitable for that position.

I am hard-working and will always be responsible for my job. Since l graduated from university, I have had many work experiences, from general staff to finance manager. Recently, I have worked for three years as a finance manager in a seed company in Jember. However, I have to move here due to my marriage.

I am motivated to work hard and excited to put my skills into the growth of Niaga Abadi. I would love the chance to meet you for an interview. I'm certain that I will exceed your expectations. The enclosed resume contains comprehensive details about my qualifications and skills to fit this position.

Thank you for your consideration. I look forward to your reply.

Yours faithfully,

Teguh Wardana


The enclosed resume contains comprehensive details about my qualifications and skills to fit this position.

The word enclosed has the same meaning with . . . . .

a)

inserted

b)

excluded

c)

compiled

d)

expanded

6.

March 18, 2019


Mr. William Chan

Personnel Manager

Wong and Lim Consulting

PO Box 583, Kwai Chung

Kowloon


Dear Mr. Chan,

I am writing to apply for the post of Management Trainee, which was advertised on the Student Affairs Office notice board of the Hong Kong Polytechnic University on 1 March 2019.


My working experience at Lucky Star Garment Manufactory Limited improved my leadership skills, communication skills and ability to work in a team environment. I have fluent spoken and written English. I also have fluent spoken and written Mandarin, and can therefore work in mainland China.


Currently I am studying a B.A. in Management at the Hong Kong Polytechnic University, graduating in 2019. Subjects which I am studying that are relevant to the post of Management Trainee include Operations Management, Human Resources Management, Accounting, Marketing and strategic Management.


During my study, I have had the post of Executive in Management Society. While leading and organizing Management Society activities I have improved my ability to lead and supervise subordinates effectively, ability to work under pressure and ability to work in a team environment.


Working for Wong and Lim Consulting appeals to me because it has a good reputation and it provides excellent training. Your organization produces a high-quality service, and I can contribute to this with my leadership skills and my ability to work under pressure.


I am available for interview at any time. I look forward to meeting you.


Yours sincerely,


Wong Wai Man Wilfred

Encl: Resume


What job position that the applicant is applied for?

a)

Management trainee

b)

Operation management

c)

Human resources management

d)

Accounting

7.

March 18, 2019


Mr. William Chan

Personnel Manager

Wong and Lim Consulting

PO Box 583, Kwai Chung

Kowloon


Dear Mr. Chan,

I am writing to apply for the post of Management Trainee, which was advertised on the Student Affairs Office notice board of the Hong Kong Polytechnic University on 1 March 2019.


My working experience at Lucky Star Garment Manufactory Limited improved my leadership skills, communication skills and ability to work in a team environment. I have fluent spoken and written English. I also have fluent spoken and written Mandarin, and can therefore work in mainland China.


Currently I am studying a B.A. in Management at the Hong Kong Polytechnic University, graduating in 2019. Subjects which I am studying that are relevant to the post of Management Trainee include Operations Management, Human Resources Management, Accounting, Marketing and strategic Management.


During my study, I have had the post of Executive in Management Society. While leading and organizing Management Society activities I have improved my ability to lead and supervise subordinates effectively, ability to work under pressure and ability to work in a team environment.


Working for Wong and Lim Consulting appeals to me because it has a good reputation and it provides excellent training. Your organization produces a high-quality service, and I can contribute to this with my leadership skills and my ability to work under pressure.


I am available for interview at any time. I look forward to meeting you.


Yours sincerely,


Wong Wai Man Wilfred

Encl:Resume

What skills and personnel qualities are required?

a)

Leadership skills, computer skills, and communication skills

b)

Leadership skills, communication skills and ability to work in a team environment

c)

Leadership skills, communication skills and have knowledge about environment

d)

Fluent spoken and written Mandarin, willing to work overtime and hardworking person

8.

March 18, 2019


Mr. William Chan

Personnel Manager

Wong and Lim Consulting

PO Box 583, Kwai Chung

Kowloon


Dear Mr. Chan,

I am writing to apply for the post of Management Trainee, which was advertised on the Student Affairs Office notice board of the Hong Kong Polytechnic University on 1 March 2019.


My working experience at Lucky Star Garment Manufactory Limited improved my leadership skills, communication skills and ability to work in a team environment. I have fluent spoken and written English. I also have fluent spoken and written Mandarin, and can therefore work in mainland China.


Currently I am studying a B.A. in Management at the Hong Kong Polytechnic University, graduating in 2019. Subjects which I am studying that are relevant to the post of Management Trainee include Operations Management, Human Resources Management, Accounting, Marketing and strategic Management.


During my study, I have had the post of Executive in Management Society. While leading and organizing Management Society activities I have improved my ability to lead and supervise subordinates effectively, ability to work under pressure and ability to work in a team environment.


Working for Wong and Lim Consulting appeals to me because it has a good reputation and it provides excellent training. Your organization produces a high-quality service, and I can contribute to this with my leadership skills and my ability to work under pressure.


I am available for interview at any time. I look forward to meeting you.


Yours sincerely,


Wong Wai Man Wilfred

Encl: Resume

Where does Mr. Chan live?

a)

In the city of China

b)

In the city of Hong Kong

c)

In the city of England

d)

In the city of Malaysia

9.

March 18, 2019


Mr. William Chan

Personnel Manager

Wong and Lim Consulting

PO Box 583, Kwai Chung

Kowloon


Dear Mr. Chan,

I am writing to apply for the post of Management Trainee, which was advertised on the Student Affairs Office notice board of the Hong Kong Polytechnic University on 1 March 2019.


My working experience at Lucky Star Garment Manufactory Limited improved my leadership skills, communication skills and ability to work in a team environment. I have fluent spoken and written English. I also have fluent spoken and written Mandarin, and can therefore work in mainland China.


Currently I am studying a B.A. in Management at the Hong Kong Polytechnic University, graduating in 2019. Subjects which I am studying that are relevant to the post of Management Trainee include Operations Management, Human Resources Management, Accounting, Marketing and strategic Management.


During my study, I have had the post of Executive in Management Society. While leading and organizing Management Society activities I have improved my ability to lead and supervise subordinates effectively, ability to work under pressure and ability to work in a team environment.


Working for Wong and Lim Consulting appeals to me because it has a good reputation and it provides excellent training. Your organization produces a high-quality service, and I can contribute to this with my leadership skills and my ability to work under pressure.


I am available for interview at any time. I look forward to meeting you.


Yours sincerely,


Wong Wai Man Wilfred

Encl: Resume


What company did Wong Wai Man Wilfred apply for?

a)

Lucky Star Garment Manufactory Limited

b)

Hong Kong Polytechnic University

c)

Marketing and Strategic Management

d)

Wong and Lim Consultant

10.

March 18, 2019


Mr. William Chan

Personnel Manager

Wong and Lim Consulting

PO Box 583, Kwai Chung

Kowloon


Dear Mr. Chan,

I am writing to apply for the post of Management Trainee, which was advertised on the Student Affairs Office notice board of the Hong Kong Polytechnic University on 1 March 2019.


My working experience at Lucky Star Garment Manufactory Limited improved my leadership skills, communication skills and ability to work in a team environment. I have fluent spoken and written English. I also have fluent spoken and written Mandarin, and can therefore work in mainland China.


Currently I am studying a B.A. in Management at the Hong Kong Polytechnic University, graduating in 2019. Subjects which I am studying that are relevant to the post of Management Trainee include Operations Management, Human Resources Management, Accounting, Marketing and strategic Management.


During my study, I have had the post of Executive in Management Society. While leading and organizing Management Society activities I have improved my ability to lead and supervise subordinates effectively, ability to work under pressure and ability to work in a team environment.


Working for Wong and Lim Consulting appeals to me because it has a good reputation and it provides excellent training. Your organization produces a high-quality service, and I can contribute to this with my leadership skills and my ability to work under pressure.


I am available for interview at any time. I look forward to meeting you.


Yours sincerely,


Wong Wai Man Wilfred

Encl:Resume

What does Mr. Wilfred enclose the application letter?

a)

Address

b)

Job interview

c)

Resume

d)

Reputation

11.

How does Mr. Wilfred know this ad?


March 18, 2019


Mr. William Chan

Personnel Manager

Wong and Lim Consulting

PO Box 583, Kwai Chung

Kowloon


Dear Mr. Chan,

I am writing to apply for the post of Management Trainee, which was advertised on the Student Affairs Office notice board of the Hong Kong Polytechnic University on 1 March 2019.


My working experience at Lucky Star Garment Manufactory Limited improved my leadership skills, communication skills and ability to work in a team environment. I have fluent spoken and written English. I also have fluent spoken and written Mandarin, and can therefore work in mainland China.


Currently I am studying a B.A. in Management at the Hong Kong Polytechnic University, graduating in 2019. Subjects which I am studying that are relevant to the post of Management Trainee include Operations Management, Human Resources Management, Accounting, Marketing and strategic Management.


During my study, I have had the post of Executive in Management Society. While leading and organizing Management Society activities I have improved my ability to lead and supervise subordinates effectively, ability to work under pressure and ability to work in a team environment.


Working for Wong and Lim Consulting appeals to me because it has a good reputation and it provides excellent training. Your organization produces a high-quality service, and I can contribute to this with my leadership skills and my ability to work under pressure.


I am available for interview at any time. I look forward to meeting you.


Yours sincerely,


Wong Wai Man Wilfred


Encl : Resume

a)

From Wong and Lim Consulting

b)

From Student Affairs Office notice board

c)

From Lucky Star Garment Manufactory

d)

From Hong Kong Polytechnic University

12.

What is the purpose of the application letter?

a)

to amuse or to entertain the reader with a story.

b)

o retell events with the purpose of either informing or entertaining their audience

c)

To explain steps/instruction to make/operate/do something

d)

to say your intent to apply for a certain job or college.

13.

Sincerely,


This part of the letter is called

a)

the salutation

b)

the complimentary close

c)

the close

d)

the body

14.

Dear Mr. Peterson:


This part of the letter is called ......

a)

salutation

b)

opening

c)

the close

d)

the body

15.

What kind of letter is an application letter?

a)

Informal

b)

Formal

c)

Casual

d)

Friendly

16.

the synonym of the word look forward

a)

see

b)

wait

c)

help

d)

find

17.

“I’m looking forward to having your invitation for an interview.”


What does the sentence mean?

a)

I”m going to be interviewed

b)

I”m expecting you for an interview

c)

I”m waiting for an interview invitation

d)

I’m going to invite you for an interview

18.

Sakura A1 Street

Nagasaki


15 July 2019


Nagaya Karo

Human Resource Manager

Kina Vocational Education Training

15 Skylift Avenue

Tokyo


Dear Sir/Madam,


I would like to apply for the teaching position advertised in The Nippon Daily.

I graduated from Nagasaki University as Bachelor of Economy and planned to take the Licensure Examination for Teachers this August.


Who is the letter addressed to?

a)

Fujita Maeda

b)

Nagaya Karo

c)

Kina Vocational Education

d)

The head of the school

e)

Human Resource Department

19.

Herewith I enclose my :

1. copy of Bachelor Degree (S-1) Certificate,

2. copy of id card,

2. academic Transcript,

3. curriculum Vitae, and

4. recent photograph with size of 4×6,

I would express my gratitude for your attention and I hope I could be the part of your company.


Sincerely,

Anton Sanjaya


Below is an attachment that inludes job applicant, except….

a)

Photograph with size 4x6.

b)

Curiculum vitae.

c)

Phone number.

d)

Academic transcript.

e)

Copy of id card.

20.

Dear Mr. Snow,


I am writing this application for the senior customer service agent position as advertised on the official website of Eagle Airways. As required, I am attaching my resume and copy of highest educational certificate.


Where is the vacancy advertised?

a)

Newspaper is the vacancy advertised.

b)

Website.

c)

Twitter.

d)

Magazine.

e)

News.

21.

Kompleks Persada

20 Kiara Condong

Bandung


9 September 2017


Nurdian Sambodo

Personnel Director

PT Batara Wisesa

16 Permata St

Bandung


Dear Sir,

I am writing to apply for the position of business counsellor, which was advertised in City Public Post on 4 September 2017. I have worked as a marketing consultant at PT Manunggal Bawana in West Jakarta for three years.

I have a certificate from ACDP’s institution for having been their counsellor.


Who is the letter addressed to?

a)

City Public Post

b)

ACDP’s Institution

c)

Paramitha University

d)

HR director of PT Batara Wisesa

e)

The staff of PT Manunggal Bawana

22.

What is a complaint letter?

a)

A letter to ask about information.

b)

A letter to apply for a job.

c)

A letter to complain about a problem with a product or service.

d)

A letter to analyse a problem and give suggestions of possible solutions.

23.

Which is a common phrase to start a complaint letter?

a)

We are interested in having a....

b)

Thank you for your letter. In answer to...

c)

I'm writing to you to express my dissatisfaction with...

d)

I'm pleased to inform you...

24.

I am writing to _________ your attention to the incovenience caused by vehicles entering and leaving your premises late at night.

a)

draw

b)

take

c)

highlight

d)

stick

25.

What should be the content of the second paragraph?

a)

The second paragraph in the body of your letter is used to explain what the complaint is about.

b)

The second paragraph gives details about what is wrong with the product.

c)

The second paragraph paragraph is used to explain what the writer wants to do about the situation.