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HPC-111-FUNDAMENTALS IN LODGING OPERATION Quiz#1

Total questions: 15

Worksheet time: 11mins

Name
Class
Date
1.

One of the fastest growing sectors of the economy of our time today.

(a)  

2.

Hospitality business are open (a)   days a year and twenty-four hours a day.

3.

Products of the hospitality business are________ and __________.

(a)  

4.

Has a graveyard shift starts from and_________until_________.

(a)  

5.

Three Qualification and employer assessment

a)

Attitude and Character

b)

communication Skills

c)

Personality

d)

Skills and Experience

6.

Derived from the Latin word hospitare, meaning “to receive as a guest”.

(a)  

7.

Comprises of business that provide accommodation, travel, food and beverage and entertainment to the traveling public.

(a)  

8.

Refers to business that offer lodging or accommodation in conjunction with food and entertainment

(a)  

9.

Affordable and basic needs of staying in a hotel.

(a)  

10.

Rrefers to the department or personnel that works with direct contact with guest

(a)  

11.

Is upscale and typically costs more than the average accommodation.

(a)  

12.

refers to the department or personnel that performs behind the scene.

(a)  

13.

Still the very important consideration to many employers.

(a)  

14.

Involves the planning, organizing, directing and controlling of human and material resources within lodging, restaurants, travel and tourism.

(a)  

15.

Means the most basic room, standard amenities and furnishings.

(a)