NEW
Font size
WorksheetsOrder and Quote Maintenance
Total questions: 8
Worksheet time: 8mins
If it's not too late in the process, you can delete a credit card if the customer calls and says their card was declined and they need to use a different one.
True
False
If you are updating a quote for a customer, you can change the Valid To date.
True
False
We cannot resend an order confirmation email if a confirmation was not sent at the time of the order.
True
False
You can add items to an existing order.
True
False
If it’s not too late in the process, you can add a Collect Account Number to an order.
True
False
A customer says they need to remove one item from their order. The Order Status is green, and you can make changes. You cannot cancel one line on an order. You have to cancel the full order.
True
False
If you unreject a Will Call order for a customer, you have to Check Stock to make sure it is available in the location needed.
True
False
We cannot update a PO on an order.
True
False
