WorksheetsThe Formal (Business) Letter
Total questions: 30
Worksheet time: 15mins
The six parts of the business letter are
The heading, inside address, greeting, salutation, closing
The heading, inside address, greeting, body, closing
The heading, inside address, salutation, body, closing, signature
The heading, inside address, greeting, introduction, conclusion, signature
P.O. Box N-872
Nassau, Bahamas.
Is an example of what part of the business letter?
Heading
Signature Line
Recipients Address
Body
Dear Mrs. Rolle, (comma)
is a proper Salutation for a business letter.
TRUE
FALSE
Dear Ms. Smith:
is an example of a...
Subject Line
Salutation
Greeting
Complimentary Closing
Yours truly,
is an example of a...
Salutation
Signature Line
Complimentary Closing
Body
The greeting and the sender’s P.O. Box of the letter is a part of the
Heading and Salutation
Complimentary Closing and Recipients Address
Complimentary Closing and Salutation
Body and Recipient’s Address
Where does the signature appear?
A part of the Inside address
After the complimentary closing?
In the greeting
On the envelope
What punctuation mark should be used after the complimentary closing?
Colon
Period
Comma
Exclamation mark
The heading includes...
Sender's Address
Recipient's Address and Date
Sender's P.O. Box, City, Country and Date
Recipient's Address and Time
In which paragraph should the purpose for writing appear?
The heading
Introduction
Closing
2nd paragraph
__ line/s must be between the Sender’s Address and the Date
4
2
3
1
4/5/2017 is an appropriate form of date to use in a business letter.
FALSE
TRUE
The complimentary closing and the heading should appear on which side of letter?
At the left margin
Centered
Aligned right
The correct punctuation to use after a salutation is
A comma only
A colon only
A comma or colon
A colon or exclamation mark
The 7 C’s of business letter writing are:
Clear, Correct, Character, Concise, Courteous, Concerning, Complete
Clear, Calmness, Character, Concise, Complete, Courteous, Correct
Clear, Concise, Concrete, Correct, Coherent, Complete, Courteous
_________________ is where the reasons you are writing should be organized
The Inside Address
The Body Paragraph
The Introduction
The Conclusion
The last part of a business letter is the
Complimentary Closing
Salutation
Signed Signature
Which part of the letter is the date included?
Body
Heading
Recipients Address
Complimentary Closing
What should be included on the envelope?
Sender’s address and the date
Receivers address, date and stamp
Sender’s address, Receiver’s name and address
Sender’s address, Receivers name and address, stamp
____________ should be indented on the business letter.
The greeting / salutation
The complimentary closing and signature
The body paragraphs
Idioms and slang are okay in..
Informal letters / e-mails
Neutral letters / e-mails
Formal letters / e-mails
We use phrases like 'Best wishes', and 'Yours faithfully’ to end a formal letter. Which informal phrases might you use to finish an email to a close friend?
answer choices
Love
Take care
All the best
Kind regards
When do we use the phrase: "I am very grateful for..."?
answer choices
To ask for a response
To apologize
To thank
To suggest or invite
Are phrasal verbs...
more formal
more informal
Reference and purpose for which you are writing
1st paragraph
2nd paragraph
Introduction
Call to action is written in...
Introduction
1st Paragraph
3rd Paragraph
Details about the event or issue are written in
Introduction
1st paragraph
2nd paragraph
3rd paragraph
State your expectations and time frame respectfully. Leave contact information in the
4th paragraph
1st paragraph
2nd paragraph
3rd paragraph
Tone refers to the writer’s attitude towards the subject or reader.
A. The tone of the letter is always professional and formal.
B. Absolutely no slang or dialect is to be used.
C. Correct grammar and punctuation is a must
Choose the best answer describing the tone of the letter
A and B
A Only
A and C
A, B, and C
What tone should you write in an office communication when addressing the president of a bank who is also your father?
Formal
Informal
