WorksheetsWorkplace Behavior/Business Correspondence
Total questions: 20
Worksheet time: 3600secs
What is employers most valued quality in an employee?
Willingness to follow directions
Having initiative
Cooperativeness
Self Management
Business Letters and emails are broken up into ____________ parts.
3
4
2
The return address should be flushed to the ______________ in a business letter.
Left
Center
Right
"Hey There" is an acceptable greeting (salutation in an email.
True
False
You cannot use contractions in an email.
True
False
You should respond to your email in _______ hours.
48
24
12
You should avoid emojis and emoticons in an email.
True
False
It's good to have someone to proofread your emails before sending.
True
False
Your address goes at the (a) of the page in a business letter.
Always use a decorative font for your emails and business letters.
True
False
Emails should be long and wordy.
True
False
Monitoring my work habits and performance, setting goals for myself, looking to how I can better at what I am doing.
Self Management
Initiative
Cooperativeness
Being positive at work, looking for solutions to problems and only sharing critical comments to my direct manager.
Self Management
Loyalty
Cooperativeness
Your basic outlook on life and your way of looking at people and the world.
Attitude
Loyalty
Cooperativeness
Self Management
Being Direct, honest & polite
Attitude
Loyalty
Assertiveness
Cooperativeness
Criticism presented in a way that can help you learn and grow is (a) criticism.
What is the first thing you need to do to respond effectively to Criticism?
Listen to the criticism
Make sure you understand the criticism
Identify a solution to the problem
Take action to fix the problem
If you suspect an ethic violation, what should you do first?
Call the TV Station
Put it on Social Media
Contact the HR
Don't do anything at all
Employers are required to pay overtime after how many hours have been worked?
20
40
50
Working environment safety is regulated and monitored by which of the following
Bureau of International Labor Affairs (BILA)
Occupational Safety and Health Administration (OSHA)
Option Center for Disease Control and Prevention (CDC)
Department of Health and Tree Services (DHHS)
