WorksheetsIntro to Marketing-Green
Total questions: 25
Worksheet time: 25mins
The entire process of doing extensive research to gure out what people want and then coming up with creative marketing messages to attract customers and implementing those ideas is called:
the marketing process.
the interactive process.
the distribution process.
the promotional process.
The nance department develops hiring processes to ensure the business adheres to the right policies,
procedures, laws, and standards when managing new and existing employees.
False
True
The amount of _____ a business generates will determine the extent of its marketing efforts.
Media
Buzz
Funding
Profit
By using effective marketing, businesses can generate consistent revenue and provide various incentives to customers such as loyalty programs, credit terms, and leasing options.
True
False
Selena works at a large shoe company in a department that helps customers become aware of their shoe products and
enables the company to generate sales. Together with her coworkers, she comes up with activities such as running
advertising campaigns on social media, setting up billboards, or sponsoring events. What department does Selena most likely work in?
distribution
marketing
human resources
finance
In order to benefit the economy by hiring more employees, developing new products, and expanding its operations, a
company must first be what?
profitable
marketable
extractive
distributed
What is the first step in the marketing process?
create a marketing plan
identity a business's mission statement
develop a marketing mix
analyze all internal and external factors
Apple is an example of a company that uses the selling concept.
False
True
Businesses often achieve the goal of higher customer satisfaction by setting up different _____ that perform functions such as research and development, production, distribution, marketing, nance, and human resources.
promotions
companies
products
departments
The marketing concept is the complete opposite of the societal concept.
True
False
Insurance companies are an example of a business that focuses more on selling their products and services than
building relationships with customers, which means that they are using what concept to design their marketing strategy?
selling concept
product concept
production concept
buying concept
Since customers can't touch or see before deciding to buy them, businesses must focus on selling the value of the ____ between the buyer and seller of the service.
relationship
products
expenses
stocks
Businesses often set up different departments within their business that carry out various activities in order to increase customer satisfaction by creating more ______ for customers.
distractions
value
transparency
expenses
The marketing plan defines everything that a business must do to reach their customers.
False
True
Companies rarely look for new ways to build profitable relationships with their target market and generally just stick to what has worked in the past.
True
False
Small business owners also help the communities where they live and work by sponsoring local Little League teams, donating money to homeless shelters, or participating in other charity events.
True
False
Intangible products sold to consumers that cannot be stored for future use are referred to as:
products.
merchandise.
services.
industries.
Only when a business is profitable can it benefit the economy by hiring more employees, developing new products, and expanding its operations.
True
False
Whether a customer chooses to buy online or at a physical store, businesses must find a marketing strategy that helps
increase the sales of their products or services, which has to do with what function of marketing?
promotion
financing
research
selling
The finance departments responsibility is it to continually track a company's:
expenses, profits, and liabilities
employee files and training manuals
raw materials and productions processes
inventory of goods not sold
Businesses use marketing to find out what their customers want and to make their products or services more appealing to customers.
True
False
As businesses make money selling their products and services, what department continuously tracks the
company’s expenses, profits, and liabilities to be sure they’re making a profit?
Finance
Human Resources
Marketing
Production
Natasha works in a department of her company that is responsible for taking the research performed by the research and development team and turning it into real products that people can use. Natasha helps to figure out the raw materials needed, the suppliers to contact, and all the equipment required to manufacture the finished product. What department does Natasha most likely work in?
manufacturing
marketing
production
distribution
Southwest Airlines was the first airline to offer airfares with no hidden charges which is an example of using the _____
concept to design their marketing strategy
product
production
promotion
marketing
What type of companies sell goods in bulk quantities at a discounted price like Costco?
retailers
wholesalers
manufacturers
subcontractors
