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Review - Business Writings - Emails

Total questions: 17

Worksheet time: 3mins

Name
Class
Date
1.
It is always important to have a subject line in an email.
a)
True
b)
False
2.
Knowing your audience is important in email communication.
a)
True
b)
False
3.
Proofreading is not important in emails as it is considered casual communication.
a)
True
b)
False
4.
Chunking refers to:
a)
Dividing email into multiple topics.
b)
Dividing email into beginning, middle, and ending.
c)
Sending email to multiple different user groups.
d)
None of these explains chunking.
5.

A professional email address is:

a)

sexygirl44@gmail.com

b)

129873498@qq.com

c)

weimingchen78@hotmail.com

d)

indian_dancer@gmail.com

6.

Emails should...

a)

...be no longer than 120 words.

b)

..be easy to read in under a minute.

c)

...be long.

d)

...be entertaining.

7.

According to research, if you want someone to read your work email, the best day to send it is...?

a)

Monday

b)

Tuesday

c)

Wednesday

d)

Thursday

8.

The top countries for creating Spam email are the USA, China, and...?

a)

England

b)

Russia

c)

Belarus

d)

Italy

9.

Which is correct?

a)

I would appreciate it if you could...

b)

I would be appreciative if you can...

c)

I would appreciate if you could...

d)

I will appreciate if you can...

10.

How do you sign off any formal email? tick all that apply.

a)

Best regards

b)

Many thanks

c)

See you soon

d)

Yours faithfully

11.

What is a good way to end an email to a work colleague?

a)

Love

b)

Take care

c)

Miss you already

d)

Always yours

12.

What information should be included in the final paragraph of a letter or email?

a)

Your contact details

b)

The subject of the letter or email

c)

More information on the topic

d)

A proposal or call for action

13.
Files sent with e-mails
a)
Attachments
b)
Letters
c)
Folders
d)
Paperclips
14.
Which is something you should do when creating a "Subject" for an email?
a)
Leave it blank.
b)
Just say "Hi" or "Hey"
c)
Be brief and concise
d)
Explain as much info in the subject as you can.
15.
You can write a formal email to:
a)
Professor, boss, family
b)
Professor, collegue, friends
c)
Professor, collegue, boss
16.
For a professional greeting you can start with:
a)
Dear Mr. Pineda,
b)
Hi Mr. Pineda,
c)
Hi Americo,
17.
In signature you can add:
a)
your complete name,title, position, company, facebook.
b)
your complete name,title, position, company, contact information if possible.
c)
Only name

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