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Total questions: 12
Worksheet time: 50mins
Which hotel brand is the largest hotel brand (based on number of properties) in The Netherlands?
Van der Valk Hotels
Westcord Hotels
NH Hotels
Fletcher hotels
Hotels can be owned and managed in different ways
True
False
Outsourcing can be described as:
A company does the regular duties outside instead of on premises
A company contracts another company to provide particular services
A company is taken over another company
A characteristic of an independent hotel or privately owned is:
Full control and fully financial risk
Well known standard operating procedures
Brand recognition for the guests
653 divided by 6
187 R5
180 R5
108 R5
45 R5
56 divided by 6
9 R4
8R4
1 R8
9 R2
788 divided by 6
113 R2
131 R2
314 R5
346 R5
Room status terminology: what does it mean that a room is clean and vacant?
Room is vacant, has been cleaned, and can be assigned to a
guest
Room needs to be cleaned and has to become vacant.
What entails a management contract in the hotel industry?
An agreement between the owner of a hotel property and a professional hotel management company.
A hotel has contracts with several partners to be able to run a hotel
Hotel terminology: PMS is acronym of:
Post Management School
Property Management System
Proper Managed Service
Branding can be defined as:
a “name, term, sign, symbol, or design, or a
combination of these, that identifies the maker
or seller of a product or service”
Every sign that is capable of distinguishing the
goods or services of a company
Branding can be defined as:
a “name, term, sign, symbol, or design, or a
combination of these, that identifies the maker
or seller of a product or service”
Every sign that is capable of distinguishing the
goods or services of a company
