Wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

ITC133 Week 9 Review

Total questions: 10

Worksheet time: 13mins

Name
Class
Date
1.

Which of the following is not a step in the needs analysis and assessment process?

a)

a. preparation

b)

b. investigation

c)

c. decision

d)

d. purchase

2.

Which sequence of numbers represents the correct order of the following four steps in the user needs analysis process? (1) investigate alternatives to the current technology, (2) make a build-versus-buy decision, (3) identify sources of information, (4) understand the organization’s goals

a)

a. 1 - 2 - 3 - 4

b)

b. 4 - 3 - 2 - 1

c)

c. 3 - 1 - 4 - 2

d)

d. 4 - 3 - 1 - 2

3.

True or False? A turnkey system is a package that includes hardware, software, network connectivity, and support services from a single vendor.

a)

True

b)

False

4.

List two potential sources of information in a needs assessment. For example: Direct observation of the existing system and procedures

4 lines
5.

Stakeholders in a needs assessment project are most likely:

a)

a. end users

b)

b. managers

c)

c. support analysts

d)

d. all of these

6.

An investigation into the economic, operational, technological, and timeline constraints that will affect a user needs analysis and assessment project is called a...

a)

flowchart

b)

feasibility study

c)

cost-benefit analysis

d)

build-versus-buy decision

7.

List two advantages of buying an off-the-shelf solution (rather than a custom built one). Example: Ongoing technical support may be available

4 lines
8.

List one advantage of having a custom built solution.

4 lines
9.

A __________ considers whether to purchase a solution off the shelf or construct one from scratch.

a)

decision phase

b)

Gantt chart

c)

build-versus-buy decision

d)

optimal solution

10.

A narrative or diagram that describes the structure and operation of existing or proposed technology is called a:

a)

a. prototype

b)

b. layout

c)

c. model

d)

d. report