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Worksheetsrecords management
Total questions: 15
Worksheet time: 13mins
A tickler system is devised to:
Make sure you work more quickly
Remind you about things to check
Make you laugh
Help you find what you need
You keep your customer records in alphabetical order by name. Documents about Professor John McKay should be filed under:
P
J
M
K
A business that could find geographical filing helpful is:
I. A pan-caribbean company with offices in many territories
II. A large school or college
III. an exporter who operates on a global scale
IV. A multinational banking corporation
I, II and III only
I, II and IV only
I, III and IV only
all of the above
A customer, Krissa Ali, has written to inform the company that she is now married and that her new name is Krissa Mohammed. You must:
set up a subject system
send out a letter of congratulations
cross-reference her names
take no action
Miss Shaw requested and received the Harvey's Sales Contract from the Loans and Agreements file. The file clerk placed an item in its place within the folder. This is:
a tickler card
an index card
a routing slip
an out card
Records management is the systematic control of records, from the creation or receipt of the record to its final disposition.
True
False
Documents that have no value to the organization are still considered records and should be kept.
True
False
For chronological filing, physical records are arranged by reverse date order within a file folder.
True
False
If you last visited your dentist's office ten years ago, what type of record would that be considered as?
confidential
inactive
open
active
What is filling?
the process of finding records and or information
retrieving the collections of brochure
the action of arranging records in a predetermined sequence
sorting the books
All the forms of paper records below are true EXCEPT:
minutes meeting
microfilm
memo
engineering drawing
Numeric records management allows for.....
a large number of records
easy expansion of a records system
confidentiality
all of the above
NCB Port Antonio
NCB Port royal
NCB Port of Spain
NCB Port maria
The records above are using which classification method?
Alphabet
Subject
Geographic
chronological
Identify the BASIC classification methods
Alphabetical
Numerical
sequential
subject
chronological
Documents that are filed in date order are stored:
In subject order
In numerical order
In geographical order
In chronological order
