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Complaining about services 3C

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What "complain" o "complaining" means?

a)

It's an action: "quejarse"

b)

It's a noun: "queja"

c)

It's a adjective: "quejoso"

d)

It's an adverb: "quisquillosamente"

2.

What "complaint" means?

a)

it's an action: "quejarse"

b)

it's a noun: "queja"

c)

it's an adjective: quejoso

d)

it's an adverb: "quisquillosamente

3.

"I want to complain about your service: the food was awful and I spent almost 2 hours to be attended"


What kind of service is the customer complaining about?

a)

A hospital service

b)

A bank service

c)

A restaurant service

d)

A online service

4.

"Excuse me, I would like to complain about your service, your staff was so rude and they prescribed me a wrong medication"


What kind of service is the customer complaining about?

a)

A restaurant service

b)

A bank service

c)

A online service

d)

A hospital service

5.

"Sorry but I won't pay for the room service, I ain't order nothing of this, also the suite was the one I book for"


What kind of service is the customer complaining about?

a)

A online service

b)

A restaurant service

c)

A hotel service

d)

A bank service

6.

Choose those bad services you would complain about a hospital.

a)

Dirty and bad conditions of it facilities

b)

Rude staff

c)

Wait to much for be attended

d)

You got wrong medicine

7.

Choose the bad services you would complain about a restaurant.

a)

rude attitude from the receptionist.

b)

super high prices for the suites

c)

wait too long time to be attended

d)

awful, cold and wrong food

8.

Choose the bad services you would complain about a hotel.

a)

Dirty and bad conditions of it facilites.

b)

Super high prices for the suites

c)

You got wrong medicine

d)

Noisy guests

9.

Choose the bad services you would complain about an online shopping.

a)

Long periods of waiting for the package

b)

Too much time waiting in the line

c)

Super high prices of shipping

d)

I got the wrong package or I never receveid what I bought.

10.

WRITE A SUPER SHORT COMPLAINT ABOUT A SERVICE.

4 lines