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WorksheetsHE_1101: Quiz #2
Total questions: 20
Worksheet time: 10mins
_________ is defined as the systematic process of making a home or hotel clean and neat.
Home Economics
Home living
Housekeeping
Household Services
This is the type of housekeeping and maintenance performed inside a house.
Domestic housekeeping
Commercial housekeeping
Institutional housekeeping
Home housekeeping
Which of the following is not the responsibility of the housekeeper?
Housekeeping maintenance ensure everything is in order
Checking occupant's comfortability
Secure housekeeping materials and tools
Secure the hotel area
Facilities and fixtures are properly arranged and installed inside the guestroom.
Safety
Orderliness
Cleanliness
Eye Appeal
Area is protected from pest infestation and regularly fumigated.
Orderliness
Comfort
Sanitation
Cleanliness
Surroundings are soothing in the eyes.
Eye appeal
Comfort
Orderliness
Safety
House or lodging industry is provided with safety facilities.
Safety
Maintenance
Sanitation
Eye Appeal
___________ is the process of freeing your place from dust and germs thoroughly through washing, dusting and throwing away unnecessary items.
Cleaning
Organizing
Sanitizing
Ordering
Which is the term used for room where guests' relax and sleep?
Guest Room
Dining Room
Lounge
Lobby
What is the role of a Housekeeping Department?
Clean rooms and do the laundry service.
Serve food and clean rooms.
Carry luggage and do check outs.
Prepare breakfast for guest.
All of the following are responsibilities of the Housekeeping department except:
Staff uniform
Guest luggage
Linen stock control
Collection of guest laundry
Valet attendant takes care of ________.
Guest laundry
Guest vehicle
Guest amenities
Guest requests
It applies to housekeeping maintenance in commercial lodging establishments like hotels, resorts, inns and apartelles.
Commercial houskeeping
Institutional housekeeping
Domestic housekeeping
Home housekeeping
He/ She provides the comfort of guests in hotels, motels, resorts, lodges and inns by ensuring that guest rooms and public areas are clean and properly presented.
Executive housekeeper
Assistant Executive housekeeper
Valet Attendant
Room Attendant
It is a term used for customer's payment that pays for the hotel room without other charges.
Reward
Promo
Tariff
Incentives
It is the standard check-out time.
6:00 am- 7:00am
10:00am- 11:00 am
11:00 am - 12:00 nn
12:00 nn - 1:00 pm
Taking of photograph and videos are allowed inside the hotel.
True
False
The following areas are public areas, except:
Garden
Lobby
Hotel's Kitchen
Stairs and hallways
