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HE_1101: Quiz #2

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

_________ is defined as the systematic process of making a home or hotel clean and neat.

a)

Home Economics

b)

Home living

c)

Housekeeping

d)

Household Services

2.

This is the type of housekeeping and maintenance performed inside a house.

a)

Domestic housekeeping

b)

Commercial housekeeping

c)

Institutional housekeeping

d)

Home housekeeping

3.

Which of the following is not the responsibility of the housekeeper?

a)

Housekeeping maintenance ensure everything is in order

b)

Checking occupant's comfortability

c)

Secure housekeeping materials and tools

d)

Secure the hotel area

4.

Facilities and fixtures are properly arranged and installed inside the guestroom.

a)

Safety

b)

Orderliness

c)

Cleanliness

d)

Eye Appeal

5.

Area is protected from pest infestation and regularly fumigated.

a)

Orderliness

b)

Comfort

c)

Sanitation

d)

Cleanliness

6.

Surroundings are soothing in the eyes.

a)

Eye appeal

b)

Comfort

c)

Orderliness

d)

Safety

7.

House or lodging industry is provided with safety facilities.

a)

Safety

b)

Maintenance

c)

Sanitation

d)

Eye Appeal

8.
Cleanliness and orderliness are the same.
a)
True
b)
False
9.

___________ is the process of freeing your place from dust and germs thoroughly through washing, dusting and throwing away unnecessary items.

a)

Cleaning

b)

Organizing

c)

Sanitizing

d)

Ordering

10.
Getting rid of clutter will lighten your workload.
a)
True
b)
False
11.

Which is the term used for room where guests' relax and sleep?

a)

Guest Room

b)

Dining Room

c)

Lounge

d)

Lobby

12.

What is the role of a Housekeeping Department?

a)

Clean rooms and do the laundry service.

b)

Serve food and clean rooms.

c)

Carry luggage and do check outs.

d)

Prepare breakfast for guest.

13.

All of the following are responsibilities of the Housekeeping department except:

a)

Staff uniform

b)

Guest luggage

c)

Linen stock control

d)

Collection of guest laundry

14.

Valet attendant takes care of ________.

a)

Guest laundry

b)

Guest vehicle

c)

Guest amenities

d)

Guest requests

15.

It applies to housekeeping maintenance in commercial lodging establishments like hotels, resorts, inns and apartelles.

a)

Commercial houskeeping

b)

Institutional housekeeping

c)

Domestic housekeeping

d)

Home housekeeping

16.

He/ She provides the comfort of guests in hotels, motels, resorts, lodges and inns by ensuring that guest rooms and public areas are clean and properly presented.

a)

Executive housekeeper

b)

Assistant Executive housekeeper

c)

Valet Attendant

d)

Room Attendant

17.

It is a term used for customer's payment that pays for the hotel room without other charges.

a)

Reward

b)

Promo

c)

Tariff

d)

Incentives

18.

It is the standard check-out time.

a)

6:00 am- 7:00am

b)

10:00am- 11:00 am

c)

11:00 am - 12:00 nn

d)

12:00 nn - 1:00 pm

19.

Taking of photograph and videos are allowed inside the hotel.

a)

True

b)

False

20.

The following areas are public areas, except:

a)

Garden

b)

Lobby

c)

Hotel's Kitchen

d)

Stairs and hallways