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Email Etiquette

Total questions: 22

Worksheet time: 13mins

Name
Class
Date
1.

What is "email etiquette"?

a)

written or spoken communication

b)

your attitude toward the subject

c)

an established set of guidelines and expectations for how people should communicate electronically

d)

an opening or greeting

2.

Email and electronic communication is a part of our personal, academic, and professional lives.

a)

true

b)

false

3.

Maintaining proper email etiquette will help get your message across ineffectively and inappropriately.

a)

true

b)

false

4.

Select all of the reasons below you might email a teacher for an appropriate purpose.

a)

to ask about an assignment

b)

to question a grade

c)

to send them a funny YouTube video

d)

to request further clarification about an assignment

5.

Select all of the things below you should do when electronically communicating with a teacher.

a)

use all capital letters

b)

include your name

c)

give the email a subject

d)

use texting language

6.

Select all of the things below you should NOT do when electronically communicating with a teacher.

a)

you should not use slang or informal language

b)

you should not be aggressive and defensive

c)

you should not make demands

d)

you should not sign your name

7.

The formatting of your email is the first impression the receiver of the email will have.

a)

true

b)

false

8.

Proper formatting of your email will give the recipient a good first impression.

a)

true

b)

false

9.

Your email should always include (select all that apply):

a)

a subject

b)

a salutation

c)

a picture

d)

slang

10.

The recipient of the email should have to read the whole email to have an idea what the email message is about.

a)

true

b)

false

11.

Which of the following is a "salutation" for an email?

a)

Dear Ms. Carroll,

b)

I need help on my homework.

c)

Good morning,

d)

Thanks,

12.

Which of the following are examples of the body of an email?

a)

Good afternoon Ms. Carroll,

b)

Have a good weekend!

c)

Can you please look over my paper

and check it for errors?

d)

I am writing this email to kindly ask for a letter of recommendation.

13.

Select the examples of a "closing" of an email.

a)

Dear Ms. Carroll,

b)

Sincerely,

c)

Regards,

d)

I look forward to your reply,

14.

It is a good idea to sign your full name at the end of your emails.

a)

true

b)

false

15.

What is "tone"?

a)

written or spoken communication

b)

your attitude toward the subject

c)

an established set of guidelines and expectations for how people should communicate electronically

d)

an opening or greeting

16.

You should include sarcasm and humor in emails to teachers.

a)

true

b)

false

17.

Emails to teachers should have a positive and academic tone.

a)

true

b)

false

18.

What is "discourse"?

a)

written or spoken communication

b)

your attitude toward the subject

c)

an established set of guidelines and expectations for how people should communicate electronically

d)

an opening or greeting

19.

When you write to a teacher and a friend, you should use the same kind of discourse.

a)

true

b)

false

20.

What is a "digital footprint"?

a)

written or spoken communication

b)

your attitude toward the subject

c)

an established set of guidelines and expectations for how people should communicate electronically

d)

the information about a particular person that exists on the Internet as a result of their online activity

21.

In addition to every tweet, snap, gram, and tik tok you send off into the digital abyss, emails never go away.

a)

true

b)

false

22.

Before sending an attachment, make sure that it is in a universal format so that it can be opened easily.

a)

true

b)

false