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Worksheets

Rateplan Module

Total questions: 15

Worksheet time: 15mins

Name
Class
Date
1.

What is quota allocation for Maxis Postpaid 98?

a)

30GB all-day pass + 15GB weekend pass

b)

20GB all-day pass + 20GB weekend pass

c)

40GB all-day pass + Unlimited quota for weekend

d)

40GB all-day pass

2.

What is the new default soft limit for new Share Line activation?

a)

30GB

b)

10GB

c)

20GB

d)

Unlimited

3.

Mr Aafi registered new Share Line and the soft limit is defaulted to 30GB. Can he change the Share Line default soft limit to his preferred allocation?

a)

Yes

b)

No

4.

Customer register for MaxisONE Share 98 without device. Do customer entitle for Plan Rebate and how much will customer get?

a)

Yes, RM10 monthly for 12 months

b)

Yes, RM10 monthly for 24 months

c)

No, customer must register for Share Line if want to enjoy rebate

d)

Yes, RM10 perpetual monthly rebate

5.

Ms Nadia wants to transfer her existing MaxisONE Share 98 MSISDN to his father's account. She is currently contracted with SIM Only contract and enjoy RM10 rebate for 12 months. Can frontline proceed with her request?

a)

Transfer of ownership is allowed and new owner will continue to serve the contract and enjoy the rebate

b)

Transfer of ownership is allowed but contract need to be terminated and penalty will be waived

c)

Transfer of ownership is allowed if customer sign up for device contract only

d)

Transfer of ownership is not allowed. If customer wants to proceed, contract need to be terminated and penalty will be charged

6.

To sign up for RM1 Roaming, customers mobile line has to be on an eligible plan and not contracted for any devices before 1st October 2020. TRUE or FALSE?

a)

TRUE

b)

FALSE

7.

What will happen when the RM1 Roaming Contract expires?

a)

Customers will be ask to port out from Maxis

b)

Standard roaming rates will apply should customer roam

c)

Customers will have to pay RM300 to recontract

d)

Customers will be able to roam for FREE

8.

What are the roaming passes that Maxis Postpaid subscribers are entitled to?


i. 1 day Unlimited Data pass

ii. 1 day Unlimited Calls and SMS pass

iii. 7 days ASEAN Plus Unlimited Data pass

iv. 30 days World Unlimited Data pass

a)

i & ii

b)

i, ii & iii

c)

ii, iii & iv

d)

i, ii, iii & iv

9.

Ms Chong purchased a 1 day Unlimited Data in Singapore. She is allowed to use the same pass in Thailand or any other eligible country on the same day. True or False?

a)

TRUE

b)

FALSE

10.

Maxis Postpaid subscribers are allowed to enjoy unlimited calls and SMS when they roam in the eligible coutries. What is the maximum amount they would have to pay on a daily basis?

a)

RM10

b)

RM15

c)

RM18

d)

RM20

11.

All roaming 'Unlimited' data comes with a Fair Usage Policy (FUP). What is the daily FUP for the passes?

a)

1GB per day

b)

2GB per day

c)

3GB per day

d)

5GB per day

12.

What is the total number of Share Line allowed for MAXIS POSTPAID 68?

a)

1

b)

2

c)

3

d)

4

13.

Maxis Postpaid 68 plan is EXCLUSIVE for Sabah, Sarawak and Wilayah Persekutuan Labuan customers and it comes with ________ bundled mobile internet, unlimited call and unlimited SMS.

a)

40GB

b)

30GB

c)

20GB

d)

10GB

14.

Manage Data Pool is not available via UMB, only through Maxis App. TRUE or FALSE?

a)

TRUE

b)

FALSE

15.

i) Maxis Postpaid 68/98/108: Max 1 line ii) Maxis Postpaid 128: Max 2 lines Maxis Postpaid

iii) 158: Max 3 lines

iv) Maxis Postpaid 188: Max 5 lines


Which of the above numbers of Share Line per Principal is incorrect?

a)

i

b)

iv

c)

iii

d)

ii