WorksheetsFUNCTIONS OF AN OFFICE
Total questions: 15
Worksheet time: 8mins
What is an Office?
a building where people works
the centre of a building
a place for doing business
is a place of rooms
The main purpose of an office is to .....
collect money
communicate with people
collect and distribute information
to do essential business
A strategic plan of an organization is document that includes statements of its mission, vision and goals.
TRUE
FALSE
A mission statement contains an organisation's
deadlines and targets
identity and purpose
operational plan
diversity policy
It is important for an organisation to have a mission statement to:
inform stakeholders
set boundaries
allocate budget
ensure viability
What is the purpose of organisational aims and objectives?
To prevent takeovers
To provide direction to staff
To set staff limits of authority
To give a brief overview of ideas
A vision statement focuses on tomorrow and what an organisation wants to ultimately become.
True
False
A mission statement focuses on today and what an organisation does to achieve it.
True
False
A mission statement doesn't usually include:
What we do
Deadlines for when things will be done
Who we serve
How we serve them
When it comes to developing your organisation's mission + vision:
Choose one from below.
Your mission comes first, and your vision comes second
Your vision comes first and your mission comes second
Who in an organisation has responsibility for working towards the vision / mission / goals?
Employer
Employees
Everyone who works for the organisation
Suppliers
What are the functions of an office?
Production
Distribution and exchange of goods & services
collection, processing and preservation of data
dissemination of information
vision, goals and mission
Information can be collected by way of...
telephone
computer/internet
documents
emails
anything
Processing of information includes ...
sorting
classifying
analyzing
drawing
summarizing and presenting
Information can be disseminated by way of .....
responding to queries
filing a complaint
preparing letters, memo, etc
recording information
sending a fax message
