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WorksheetsO2C
Total questions: 12
Worksheet time: 6mins
Which of the following makes up O2C?
Receivable Management
Order Management
Receivable Management & Order Management
None of the above
Which of the following teams is responsible for creating the customer Master Record?
Credit Management
Order Management
Master Data Management
Contract Management
Which of the following is a function of the collections team?
Create customers accounts in the ERP
Collect money from the customers for their respective receivables
Write of Bad debt
All the above
Credit risk can be defined as the risk of financial loss resulting form the failure of the debtor to honor part or all of its obligations to pay the creditors invoices as they become due . Is this true or false?
True
False
Which of the following is the document that the customer is asked to sign upon receipt of goods delivered?
Proof of delivery
Sales Order
Goods Receipt Notes
Return Material Authorization
What is Dunning Letter?
It is a document acknowledging costs and expenses
It is a document sent to a customer for credit denied.
It is a document or letter that states Overdue payment
None of the Options are correct
When is a sales order prepared?
Before a PO is Received from the customer
Before a PO is Received from the Vendor
After a PO is Received from the customer
After the Invoice is sent to the customer.
The Sales team is from which part of O2C?
Order Management
Receivable Management
Order Management & Receivable Management
What does the Order processing team do?
Receive customer orders
Validate orders
Create Sales Orders
All the above
Which of the following is Order Management a Part off?
Downstream Process of the O2C cycle
Upstream Process of the O2C cycle
All the above
In case of short billing which of the following document issued by the seller to the customer
Credit Memo
Debit Memo
Dunning Letter
All the above
Which of the following statements is correct about cash Collections?
It is the process of collecting on delinquent invoices post the due date
It is to manage the risk factor in the extension of credit to promote sales
It is increased subrogation and reinsurance recovery
It is to align the appropriate payment and credit terms to a customer to optimize sales.
