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SMM Unit 1_NEW

Total questions: 18

Worksheet time: 9mins

Name
Class
Date
1.

From the following items, select an example of a need.

a)

A sports car

b)

A bowl of noodles

c)

A Mont Blanc pen

d)

A Dyson hairdryer

2.

Select the 4Ps of marketing.

a)

Product

b)

Price

c)

People

d)

Place

e)

Promotion

3.

Dave wants to target everybody in Singapore for his campaign on his latest gaming product. Advise him that he is

a)

going to have a successful campaign

b)

going to succeed as everyone plays games

c)

making a mistake as only girls play games

d)

making a mistake because the campaign is too expensive

4.

One of the keys to a successful social media strategy is to have

a)

a captive audience

b)

a clear objective

c)

a large marketing budget

d)

a carefully selected broadcast network

5.

The amount of time, effort and cost that a customer considers before a purchase decision can be defined as

a)

Price

b)

Promotion

c)

Perception

d)

Convenience

6.

Select the following that is an intangible product.

a)

A bag of chips

b)

A handphone

c)

A haircut

d)

A laptop

7.

In order to drive customer action, content marketing must

a)

be valuable to the company

b)

be relevant to the customer

c)

be attractive to all customers

d)

have high production values

8.

Companies track and pay websites for affiliate marketing campaigns by

a)

Buying tracking software from Google

b)

Paying an intern to track webpage visits

c)

Using cookies loaded onto customer devices

d)

Using biscuits that reside on company servers

9.

KFC, the fast food chain, is successful world wide because the brand

a)

has a popular mascot

b)

selects the best places to set up their store

c)

has successful TV advertisements in Singapore

d)

delivers tasty chicken consistently everywhere

10.

Companies use third-party search engines because

a)

of a lack of choice

b)

to guide customers to their website

c)

of complications in building a search engine

d)

it is too expensive to build a search engine

11.

A common metric to track engagement with the target audience is tracking

a)

reach

b)

clicks

c)

cookies

d)

impression

12.

Which of the following is a consumer to consumer platform?

a)

Etsy

b)

Amazon

c)

Baidu

d)

Carousell

13.

Paypal is a type of internet payment

a)

True

b)

False

14.

Lisa would like to hire an agency to help her business maintain a favourable public image. She should hire

a)

an advertising agency

b)

a public relations agency

c)

a security agency

d)

a marketing agency

15.

From the following statements, select an example of a want.

a)

Nick is hungry and has to buy lunch

b)

John is cold and would like to borrow a jacket

c)

Jenny would like to go for her annual overseas holiday

d)

Judy has a headache and is looking for Panadol

16.

Identify the following that is a form of traditional marketing.

a)

Flyers

b)

Google

c)

Telegram

d)

You Tube

17.

YouTube could be considered as

a)

print media

b)

cinema media

c)

traditional media

d)

broadcast media

18.

Josh came across a funny image that was shared to him from a friend. It has been shared more than ten thousand times in the space of two hours. This is an example of

a)

paid content

b)


influencer content

c)

authority content

d)


viral content