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WorksheetsConflict & Decision-Making
Total questions: 20
Worksheet time: 14mins
Which is true of conflict?
Some conflicts are minor
It is a clash among people who think differently
Serious conflicts take time to resolve
All are correct
A power struggle is...
when individuals or a group feel the need to be in control
when people have differing personalities
unfair judgement
feelings of resentment
True or False: Conflicts only have negative effects.
True
False
Which of the following is a negative effect of conflict?
Strengthening relationships
Violence
Communicating effectively
Developing problem-solving skills
Which of the following is true about bullies?
Showing confidence helps them leave you alone
They are motivated by jealousy
They mistreat others
All are true
Prejudice is...
feelings of resentment
when students help resolve conflicts
unfair judgement
settling a conflict with a third party
True or False: Mediation is a good tool to resolve conflicts in the workplace.
True
False
Anger should be managed ______ so it does not cause unnecessary conflict.
ineffectively
sometimes
effectively
when it's convenient
What methods should you try when it's not a win-win situation?
Compromise
Agree to disagree
Withdraw
All are correct
True or False: Negotiation and mediation are the two main ways of resolving conflicts.
True
False
What influences our choices?
Economic factors
Attitude
Values
All are correct
Every choice has (a) .
True or false: As we get older, our decisions have a much greater impact on our lives.
True
False
How many steps does the decision making process have?
4
6
10
12
What is Step 3 in the decision-making process?
Identify the decision
Evaluate the pros/cons
Act on your decision
Evaluate your choice
During Step 6 of the decision-making process, you should...
Do research
Put your decision into action
Gather information
Accept responsibility from results
"A" in the REASON Process stands for...
(a)
Which of the following is a characteristic of a practical problem?
Complex
Involves consequences
Only affects you
Requires little to no action
The REASON Process helps you think through and solve (a) .
What happens during the "O" step in the REASON Process?
Think about consequences
Identify the main issue
Make a step-by-step plan
Think of all solutions
