WorksheetsARTA TEAM
Total questions: 10
Worksheet time: 3mins
TRUE or FALSE
In preparing the Citizen's Charter, the Anti Red Tape Authority (ARTA) indicated the recommended font style and font size.
True
False
RA 11032 is also known as
Anti Red Tape Act
Data Privacy Act
Ease of Doing Business and Efficient Government Service Delivery Act
The three (3) classification of services are
Government to Citizens, Government to Business & Government to Government
Simple, Complex & Highly Technical
Basic, Moderate & Urgent
TRUE or FALSE
External services refer to the government services offered by the government to a transacting employees of the agency.
TRUE
FALSE
The Service Specification Table is divided into how many fields?
8
9
10
TRUE or FALSE
Any requirements not written in the comprehensive and uniform checklist of requirements will not allow the government agency to ask for it. This is not however applies to the quantity of the requirements.
TRUE
FALSE
The following processing time format are correct except
1 minute
1 hour
8 hours
22 days
TRUE or FALSE
Any additional steps demanded from the citizen that is not listed in the Citizen's Charter is not allowed.
TRUE
FALSE
The official document that will communicate, in simple terms the service standards or pledge of an agency on the government services being provided to the citizens.
Compliance Report
Citizen's Charter
Anti Red Tape Act
Republic Act No. 11032 was signed into law on
May 29, 2019
May 28, 2018
May 27, 2017
