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Worksheets

TPS

Total questions: 15

Worksheet time: 10mins

Name
Class
Date
1.

These are products and services that are not consumed on a daily basis. It is often a luxury that people get to enjoy when they have extra money.

a)

Products

b)

Tourism Products

c)

Service

d)

Tourism Services

2.

UNWTO means United (a)   World Tourism Organization.

3.

TRUE or FALSE:

Tourism is also time-bound, that is, it can take place within 12 hours but should not last for more than one year, and should not involve receiving any form of remuneration.

a)

True

b)

False

4.

One of the tourism sectors that acts as middlemen between the tourists and the tourism suppliers.

a)

Intermediaries

b)

Transportation

c)

Accommodations

d)

Destinations

5.

Which is bigger, the Tourism Industry or the Hospitality Industry?

(a)  

6.

The following are the examples of Online Travel Agencies except for:

a)

Expedia

b)

Tripadvisor

c)

Agoda

d)

PAL Website

7.

It allows consumers to source information directly from the suppliers and manufacturers. They can opt not to go through an agent of intermediary.

a)

Digital media

b)

Newspaper and Magazine

c)

Brochure

d)

Online Travel Agency

8.

Which of the following is NOT a marketing tool to promote tourism products and services?

a)

Advertising

b)

Sales Promotion

c)

Digital Marketing

d)

Indirect Marketing

9.

It is very important for products that have reached the maturity stage. Products attempt to maintain market position even if it is already top of mind.

a)

Reminder advertising

b)

Persuasive advertising 

c)

Informative advertising

10.

It has been defined as the coordination of all seller-initiated efforts to set up channels of information and persuasion to sell goods and services or promote an idea (Belch 2008)

(a)  

11.

Acculturation refers to the psychological and cultural adjustment that occurs within individuals, families, and cultural groups who come into contact with others from different cultural backgrounds. What tourism impact pertains to acculturation?

a)

Economic impact

b)

Environmental impact

c)

Socio-cultural impact

12.

TRUE or FALSE:

When using photos and information from websites to show to prospective clients, always acknowledge the source and when it was accessed.

a)

True

b)

False

13.

This is the stage of the buyer decision-making process when the consumer makes an evaluation whether he/she is satisfied with his/her purchase or not.

a)

POST-PURCHASE EVALUATION

b)

PURCHASE DECISION

c)

ALTERNATIVE EVALUATION

d)

NEED/PROBLEM RECOGNITION

14.

TRUE or FALSE:

The economic losses should outweigh the economic benefits.

a)

True

b)

False

15.

This is one of the fastest growing and largest industries in the world today.

(a)