WorksheetsTLE_FOS_Pre-Test_True or False
Total questions: 10
Worksheet time: 3mins
Name
Class
Date
1.
Establish eye contact when speaking to guest.
a)
True
b)
False
2.
You can tell a guest that you are tired for working long hours.
a)
True
b)
False
3.
You can make promises to a guest to impress them to give you tips.
a)
True
b)
False
4.
Greet everybody you see and meet with a smile.
a)
True
b)
False
5.
You can argue with a guest whenever you like.
a)
True
b)
False
6.
Maintain your work area clean.
a)
True
b)
False
7.
Entertain the guests politely.
a)
True
b)
False
8.
Do a follow up on anything you do for a guest by contacting them personally.
a)
True
b)
False
9.
Never discriminate people regardless of nationality, race, religion, color, gender or appearance. Treat them fairly.
a)
True
b)
False
10.
Always stay clam.
a)
True
b)
False
100 %
