WorksheetsCommunication
Total questions: 25
Worksheet time: 12mins
What are the skills that will help you become a more effective communicator. (Check all that are correct)
Keep stress in check
Pay attention to non-verbal signals
Become an engaged listener
Look for humor in the situation
Assert yourself
Communication involves your words, postures, gestures, and facial expressions.
True
False
The definition for communication is:
Talking.
Saying what you feel.
Exchange of information through words or actions.
Gossip.
Communication includes speaking, listening, and writing.
True
False
The two types of communication are:
Talking and texting.
Verbal and Non-Verbal.
Speaking and listening
Facebook and Instagram.
An example of verbal communication is:
Talking to someone face to face.
Smiling.
Pointing.
Nodding your head.
A situation where you smile but are speaking angrily is a type of:
Clear message.
Mixed message.
Honest message.
It takes practice and skill to become a good communicator.
True
False
It is a good idea to think through what you want to say before speaking.
Sometimes.
False.
True.
We do NOT communicate using body language.
True
False
The three types of communication are...
Passive, Aggressive, and Communicate
Passive, Assertive, Aggressive
Passive, Assertive, Confidence
Which of the following is a passive trait?
Speaks quietly
Looks away
Acts Nervous
All of the above
Which of the following is NOT an assertive communication trait?
Standing u straight
Good eye contact
No confidence when speaking.
Using an "I statement"
Check all that apply:
Check off the traits of aggressive communication...
Loud tone of voice
Looks away
Eyes bulged
Nail biting
Using "I statements" is part of which communication style.
Aggressive Communication
Passive Communication
Assertive Communication
Which of the following is an example of an "I statement"?
I feel frustrated when I don't get a text back.
You never text me back.
Listen to me!!!
You are so annoying!
Which of the following is true about "You statements"?
You statements put blame on the other person.
You statements express how a person is feelings.
You statements are assertive communication.
All of the above.
Which of the following is a trait of assertive communication?
Calm Voice
Loud tone of voice
Eyes bulged
Loud tone of voice
Which of the following is a difficult feeling to cope with?
Anger
Happiness
Comfortable
Silly
What is Body Language?
Postures, gestures, and facial expressions.
The exchange of information through the use of words.
True or False: Communication is more than just talking face to face?
True
False
When a person states his/her position in a firm but positive manner is
Aggressive
Assertive
Passive
The exchange of information through the use of words or actions is
Active listening
Body language
Communication
A person that is overly forceful, pushy, hostile or otherwise attacking in approach is known as
Asserive
Active listener
Aggressive
Which of the following are examples of poor listening skills: (choose all that apply)
looking at the floor while someone is speaking to you
texting on your phone
making eye contact
