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WorksheetsProject Almanac October 2020
Total questions: 10
Worksheet time: 5mins
The customer will get the eGIFT code/bCODE message that will reflect a specific peso amount when redeeming RR products. This description is under what tie-up?
RCBC Tie Up
Sodexo Tie Up
Share Treats
Giftaway Tie up
The Mystery Shopping will run from September to December 2020, in which the scope of the assessment is focused on the Business channels only. *
True
False
In Mystery Shopping, the e-CAR (Corrective Action Request) will be issued if the following deviations have been noted, except.
Short Changing
Critical SD on food
Unsuccessful delivery of orders
Smile and Greet
Refers to the ability to follow the movement of the food/product to specific stages of production, process and distribution
Shelf life Checklist
Station Checklist
Product Traceability Checklist
Food Safety Checklist
How may seconds should the customer step on the foot bath before entering the store?
5 seconds
3 seconds
10 seconds
30 seconds
Standard time to acknowledge the received feedback when it is under critical/major complaints?
Within 48 hours
Within 24 hours
Within 72 hours
Within 2 hours
How many seconds should the customer step on the foot bath before entering the store?
5 secs
10 secs
3 secs
15 secs
Who manage the customers line by the door?
Customer Care Person
Hygiene Ambassador
Guard
Pickles
What is the spray standard when using liquid sanitizer?
5 spray
7 spray
2 spray
3 spray
Top Wastage and Variances for the month of October
Wastage Mbar & Ccarl / Variances CIC Reg & Pol Asst 15
Wastage BM & Tcrl H / Variances CDC Reg & Ens
Wastage Ens & MDC Reg / Variances UCB Reg & Pol Cla 5
Wastage Mbar / Variances CIC Reg & Pol Asst 15
