WorksheetsPOST TEST : 8D METHODOLOGY
Total questions: 16
Worksheet time: 8mins
What is the purpose of “Problem Description” in 8D ?
To describe the customer problem in 8D to let people understand the issue
It is part of 8D requirement
Fully understand the problem & issue , use these information to work out containment action and to investigate the root cause.
What we suppose to do first when we received the complaint and after understand the problem
Work out corrective action
Investigate the issue
Determine the root cause
Work out containment action
What is the purpose of Containment action ?
To investigate the complaint
To stop problem immediately
To work out the permanent action
Investigate through fact and data
TRUE
FALSE
Understand why defect was generated
TRUE
FALSE
Conclude root cause based on your experience and knowledge
TRUE
FALSE
Fully understand problem will not help in root cause determination
TRUE
FALSE
Need to identify the escapee point
TRUE
FALSE
Do not need to validate for those cause are not true
TRUE
FALSE
Why why analysis is not a root cause analysis tool.
TRUE
FALSE
Permanent action should be preventive approach
TRUE
FALSE
Poka yoke is one of preventive approach
TRUE
FALSE
System enhancement is not part of permanent action.
TRUE
FALSE
All the action should be documented
TRUE
FALSE
Systemic root cause always derived from last why of technical root cause
TRUE
FALSE
Systemic root cause can be anaylized from "Man, Method, Machine and Material" only
TRUE
FALSE
