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Basic Business Communication

Total questions: 10

Worksheet time: 3mins

Name
Class
Date
1.

The following are important for an effective business communication EXCEPT;

a)

specific message and content

b)

random audience that is targeted for the content of the message

c)

email is used as most of the receiver have access to an email and internet connection.

d)

Mr Brown who is made in-charged of sharing the specific message knows everything about the message.

2.

The followings are important in making a communication effective EXCEPT;

a)

examples

b)

facts

c)

clear delivery

d)

projections

3.

A message can be a specific message by;

a)

have a specific objective.

b)

having an effective channel to deliver it.

c)

having a good listener.

d)

having an opportunity to deliver a message.

4.

Reasons for business communication can be summarised to following 3 EXCEPT;

a)

persuading a message.

b)

give information.

c)

passing feedback.

d)

threat others.

5.

Choice of the correct channel is important for an effective business communication because;

a)

sender’s idea is transmitted to the receiver through this channel.

b)

distorts the message and conveys ideas not intended by the sender.

c)

communication is carried on through structured, organised or official route.

d)

immediate feedback is not required.

6.

"Noise" does this in a communication EXCEPT;

a)

it is a step in the process.

b)

makes the communication less effective or ineffective.

c)

helps to transmit the message to the receiver.

d)

noise distorts the message and conveys ideas not intended by the sender.

7.

The following are important components of a communication EXCEPT;

a)

a sender

b)

a message

c)

noise

d)

a channel

8.

The following can be examples of a "noise" in a communication EXCEPT;

a)

people talking loudly around

b)

construction worker drilling a tile floor

c)

loud music being played

d)

a memo

9.

Why is a television a better medium of channel for communication?

a)

There is visual

b)

It activated the uses of more than three different senses

c)

It is a modern technology

d)

It has sounds

10.

Which of the following medium of channel of communication is the most effective?

a)

Email

b)

Radio

c)

YouTube

d)

Tasting Session