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WorksheetsHuman Resource Training
Total questions: 10
Worksheet time: 5mins
Training can be defined as ________
Organizational activities which aims to improve employee's current performance.
Activities designed to decrease employee's motivation.
Activities designed to help individual employee's grow.
Organizational activities which aims to decrease the hotel's revenue.
Development can be defined as ______________.
Organizational activities which aims to improve current performance.
Learning activities designed to help individual employee grow but which are not confined to a particular job.
Designed to help group employees to deliver lower standard of service.
Designed to decrease employee's job satisfaction.
A (a) is crucial to organize training program.
Which employees need training?
Employees who received good compliments from guests.
New employees, individuals who are transferred and promoted.
Employees who perform their job satisfactorily.
Employees who perform up selling.
Terminal behavior in setting training objectives can be viewed as ___________________.
The training objectives are not achievable.
Employees are not fully participate in the training.
Trainer must be able to clearly specify what trainee should be able to accomplish upon completion of training.
Ignore any employees' performance problem.
Training program should be evaluated to get (a) for ongoing improvement.
What is the benefit of training program?
Training decreases employees' satisfaction.
Training increases employees' productivity.
Training decreases employees' motivation.
Training increases employees' poor work-life balance.
What are the goals of training program?
Training program is designed either to change attitudes and ignore employees' skills and knowledge.
Training program is designed either to ignore employee attitudes, ignore skills and impart knowledge.
Training program is designed either to maintain the employee attitudes, develop skills and maintain the current knowledge.
Training program is designed either to change attitudes, develop skills or impart knowledge.
What are the training principles?
The learner (employee) is not willing to learn.
Learning must be fun and faster in teams.
No feedback or knowledge of results from the trainer.
Training are conducted in a stressful ways.
The critical success factors for e-learning training are:
Low level of collaboration and IT infrastructure.
Technical incompetency, human factors, poor co-operation among employee and manager.
Technical competency, human factors, mindset, level of collaboration, perceived IT infrastructure.
Human factors and negative mindset.
