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WorksheetsKFC Delivery
Total questions: 12
Worksheet time: 7mins
Employee Maintenance should be updated when new rider is added into the restaurant. True or false?
TRUE
FALSE
s
s
What is rider accountabilities?
Practice safe driving techniques.
Polite and courteous while making deliveries
Complete cash out before next assigned delivery
Be on time to work & productive at work.
All the above
What is the rider delivery job requirements?
Has a valid license
Is minimum 18 years of age or older
Is capable of learning basic of guest service procedures
Participates in cleaning and other activities as per restaurant guidelines.
All the above
Who need to call to report of the problem and synchronize the time difference in One System?
CSC- Call Centre
AC
RM
SM
How much float money given to each Delivery Rider ?
RM 30
RM 40
RM 50
RM 45
Rider Back allowed to be log in after _______ minutes from the rider or manager assign.
6 minutes
7 minutes
8 minutes
10 minutes
What are things that rider need to check when they're doing motorbike checklist?
Check motorbike road tax expiry date. Only ORIGINAL road tax accepted.
Check engine oil and ensure cap is hand tight close.
Check fuel sufficiency.
Check both right and left side of front indicator lights in working condition.
All the above
Rider is not allowed to deliver more than 2 orders at a time. TRUE or FALSE.
TRUE
FALSE
What are the certification need to be completed by TM Rider?
Apakah sijil yang perlu diselesaikan oleh TM Rider?
Rider road safety and certification
Trade area certification
TMT Restaurant Basic and Delivery Track
E-LAS
Dispatch order within an average of 7 minutes from the time the order receipt comes in. True or false?
TRUE
FALSE
Delivery KPI – In-Store ?
7 minutes
8 minutes
9 minutes
10 minutes
Delivery KPI – At-Door?
30 minutes
25 minutes
16 minutes
60 minutes
