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Marketing Chapter 5

Total questions: 15

Worksheet time: 5mins

Name
Class
Date
1.

What is the MkIS element when asking the following question: How and when should the info be made available for most effective use?

a)

Input

b)

Storage

c)

Analysis

d)

Output

e)

Decision-Making

2.

What is the MkIS element when asking the following question: What methods should be used to organize and study the info to make effective marketing decisions?

a)

Input

b)

Storage

c)

Analysis

d)

Output

e)

Decision-Making

3.

What is the MkIS element when asking the following question: What info is needed to develop and implement the marketing strategy?

a)

Input

b)

Storage

c)

Analysis

d)

Output

e)

Decision-Making

4.

What is the MkIS element when asking the following question: What ways should the info be used to improve marketing?

a)

Input

b)

Storage

c)

Analysis

d)

Output

e)

Decision-Making

5.

What is the MkIS element when asking the following question: How should the info be maintained so it is usable and easy to access when needed?

a)

Input

b)

Storage

c)

Analysis

d)

Output

e)

Decision-Making

6.

The first step in implementing a marketing research study is to define the (a)   .

7.

The second step in implementing a marketing research study is to (a)   the situation.

8.

The third step in implementing a marketing research study is to develop a (a)   -collection procedure.

9.

The fourth step in implementing a marketing research study is to gather and (a)   information.

10.

The fifth step in implementing a marketing research study is to propose a (a)   .

11.

A planned set of questions to which individuals or groups of people respond (in person, mail, telephone, email, social media, etc.) is called a(n) (a)   .

12.

A closed-end question offers two or more questions as answers (yes/no, multiple choice).

a)

True

b)

False

13.

An open-ended question allows respondents to develop their own answers with possible choices.

a)

True

b)

False

14.

Observation (as a marketing research tool) is collecting information by recording actions without interacting or communicating with the participant.

a)

True

b)

False

15.

Tightly controlled situations in which all important factors are the same except the one being studied is called a(n) (a)   .